University of Alberta

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University of Alberta Junior Helpdesk Analyst Interview Question

I interviewed in Edmonton, AB (Canada) and was asked:
"How will you deal with rude callers at the helpdesk?"
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Part of a Junior Helpdesk Analyst Interview Review - one of 21 University of Alberta Interview Reviews

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I answered: "Advise them that they are being rude but proceed to help them with their problem."

- Interview Candidate on Jun 27, 2011

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