Interview Question


How would you address a customer that was unhappy about the

  service they received?

Interview Answer

1 Answer


I would tell that customer that I understand why they were upset. That CVS strives to provide excellent customer service to everyone and then I would talk to the customer to resolve the problem and have them leave the store happy.

Interview Candidate on Sep 2, 2011

Add Answers or Comments

To comment on this, Sign In or Sign Up.