Washington Division
3.5 of 5 27 reviews
www.urscorp.com Boise, ID

Washington Division Project Manager Interview Question

I interviewed in Boise, ID and was asked:
"How would you deal with a customer who is unreasonably critical of your work -- simply as a result of political pressure, trying to deflect criticism?"
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Part of a Project Manager Interview Review - one of 3 Washington Division Interview Reviews

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Face-to-face, customer is always right -- accept the criticsm; Separately, go "up-the-line" to provide feedback at higher levels of customer organization, with balanced view of the situation. This requires asking for assisstance from my own senior management
- Interview Candidate on Jul 10, 2011 Flag Response

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