Interview Question

Customer Service Consultant Interview Brampton, ON (Canada)

How would you handle a call where a customer wanted an

  adjustment because she was on the wrong Price Plan? Would you give a credit or offer a new price plan?
Answer

Interview Answer

1 Answer

0

You would educate the customer about her current plan and arrange to change her Price Plan to prevent further overages!

Interview Candidate on Jan 20, 2013

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