T-Mobile

  www.tmobile.jobs
Work in HR? Unlock Free Profile

T-Mobile Customer Service Representative Interview Question

I interviewed in Augusta, GA and was asked:
"How would you handle a customer that is using profanity?"
Add Tags [?]
Answer

Part of a Customer Service Representative Interview Review - one of 557 T-Mobile Interview Reviews

Answers & Comments

1
of 1
vote

Advise the customer you are willing to assist in getting the issue addressed and then tactfully ask the customer not to use profanity

- Anonymous on Apr 4, 2012

To comment on this question, Sign In with Facebook or Sign Up

Tags are like keywords that help categorize interview questions that have something in common.