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The Home Depot Cashier Interview Question

"How would you handle a rude customer. How would your past experience help you in the position applying for?"
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Part of a Cashier Interview Review - one of 1,368 The Home Depot Interview Reviews

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Actively listen to the customer's complaint without becoming defensive or aggressive. After hearing the issue restate it to the customer to clarify, then solve the immediate problem. If the situation continues or escalates inform the supervisor or manager on duty.
- Cory on Mar 13, 2013

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