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Interview Question

Manager Interview Washington, DC

How would you handle a situation where you are a project

  manager working at the client site and one of your team members has an odor problem - so much so that the client has made multiple comments?
Tags:
team management
Answer

Interview Answer

1 Answer

1

I would sit everyone down (as a team or individually depending on team dynamics) and explain to them that the client has made comments about a team member's odor. Let them know that the client's perception of us is one of the most important aspects of any engagement. Inform them that because of this, I expect everyone to ensure that they paying attention to their own hygiene and acting accordingly. If this issue continues, I would be forced to take more drastic measures.

Interview Candidate on Aug 14, 2010

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