View All num of num See all Photos Best Buy This employer has taken extra steps to respond to reviews and provide job seekers with accurate company information, photos, and reviews. Interested for your company?Learn More. www.bestbuy.com Profile Unclaimed Overview Reviews Salaries Interviews Jobs Photos Benefits 6.8k Reviews 8.7k Salaries 1.9k Interviews Follow Add Review or Salary Follow Add Review or Salary Interview Question Sales Consultant Interview San Angelo, TX Best Buy How would you handle a situation with a customer who was extremely upset with a product that you sold them? Tags: customer, product, solution, return, unhappy, unpleasant See more , See less 8 Answer Add Tags Answer Interview Answer 1 Answer ▲ 0 ▼ I would apologize for the unpleasant experience they had, ask what exactly made the situation bad, and would recommend an alternative solution for them, however possible. Interview Candidate on Dec 29, 2012 Add Answers or Comments To comment on this, Sign In or Sign Up.