I said I would apologize to customer because the experience she had. I would give some promotional offer and sales items that going on in the store. If she still was satisfied then I would have a manager to come over and help me since there was nothing I can do.

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Loblaw Overview (L)

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Website www.loblaw.com

HQ Brampton, Canada

Industry

Grocery Stores & Supermarkets

Size

130K+ Employees, $30B+ Revenue

Competitors

METRO, Canada Safeway, Sobeys

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Interview Question for Cashier at Loblaw:

How would you handle a very angry customer who have had a very horrible experience the last time she shopped here?

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