Bloomberg L.P.

  www.bloomberg.com
  www.bloomberg.com

Interview Question

Global Customer Support Interview New York, NY

How would you measure metrics for success in Customer

  Support? What's the difference between good Customer Support and excellent Customer Support?
Answer

Interview Answer

1 Answer

0

Metrics for success are dependent on whether the problem was solved, procedure was followed, the time in which it was completed and the energy of the representative.

Interview Candidate on Aug 7, 2013

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