View All num of num See all Photos Bloomberg L.P. This employer has taken extra steps to respond to reviews and provide job seekers with accurate company information, photos, and reviews. Interested for your company?Learn More. www.bloomberg.com Employer Engaged Overview Reviews Salaries Interviews Jobs Photos Benefits 1.3k Reviews 4.2k Salaries 2.2k Interviews 737 Jobs Follow Add Review or Salary Follow Add Review or Salary Interview Question Global Customer Support Interview New York, NY Bloomberg L.P. How would you measure metrics for success in Customer Support? What's the difference between good Customer Support and excellent Customer Support? Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 1 Answer ▲ 0 ▼ Metrics for success are dependent on whether the problem was solved, procedure was followed, the time in which it was completed and the energy of the representative. Interview Candidate on Aug 7, 2013 Add Answers or Comments To comment on this, Sign In or Sign Up.