View All num of num Add Photos VMS www.vmsinfo.com Unclaimed Profile Overview Reviews Salaries Interviews Jobs Photos Benefits 23 Reviews 48 Salaries 8 Interviews Follow Add Interview Follow Add Interview Interview Question Director, Business Development Interview New York, NY VMS How would you overcome a client's dissappointment if the products and services you were to offer did not meet their expectations and did not want to pay for products or services rendered? Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 2 Answers ▲ 0 ▼ I was not expecting that kind of question. I answered by saying the customer is always right, I would recommend additional services for free and encourage the client to commit to using VMS another time before utilizing a competitor. Interview Candidate on Jul 18, 2011 ▲ 0 ▼ I would refer the consumer back to the marketing or sales department. Janice on Sep 8, 2012 Interviews > Director, Business Development > VMS Add Answers or Comments To comment on this, Sign In or Sign Up.