Interview Question

Director, Business Development Interview New York, NY

How would you overcome a client's dissappointment if the

  products and services you were to offer did not meet their expectations and did not want to pay for products or services rendered?

Interview Answer

2 Answers


I was not expecting that kind of question. I answered by saying the customer is always right, I would recommend additional services for free and encourage the client to commit to using VMS another time before utilizing a competitor.

Interview Candidate on Jul 18, 2011

I would refer the consumer back to the marketing or sales department.

Janice on Sep 8, 2012

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