Humana Customer Service Representative Interview Questions & Reviews

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Web: www.humana.com | HQ: Louisville, KY

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Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 2 ratings

2.0

“Easy” Interview

Interview Experience [?] Based on 2 ratings

Positive	0%
Neutral	100%
Negative	0%

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1.0

Very Easy Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Jul 2010 (took 4+ weeks)

n/a

Interview Questions

tell me a moment that you had to face difficulties with a customer

Answer Question

How do you refer to management if you encounter a problem with one of the team member

Answer Question

Negotiation Details

not negotiation possible in Humana , it is what it is

Other Details

I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Aug 2008 in Tampa, FL (took 1+ week)

I applied online and submitted my resume. Then received a phone call for a phone interview. After that, I was offered to go to a personal interview...that first consisted of two people interviewing me at the same time. I passed that one. Then later on the same day, I had an interview with two managers. They made the final determination. The second one was a little more difficult, they asked more questions. It honestly made me uncomfortable because they asked questions like, "How will you work if you have kids? Where will they go? If your husband doesn't have a license what will happen if there is an emergency?" They were getting too personal.