Humana Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Analyst (9)
- Case Manager (RN) (9)
- Project Manager (9)
- Actuarial Analyst (8)
- Customer Service Representative (6)
- Business Analyst (6)
- Customer Care Specialist (5)
- Consultant (5)
- Learning Consultant (5)
- Business Consultant (4)
- Administrative Coordinator (4)
- Specialist (4)
- Telesales Specialist (4)
- Personal Health Coach (PHC) (3)
- Administrative Service Coordinator (3)
- Field Care Manager (3)
- Pharmacy Technician (3)
- Manager (3)
- Human Resources Analyst (3)
- Sales Associate (3)
- Administrative Services Coordinator (3)
- Case Manager (3)
- Telesales Agent (3)
- Actuarial (2)
- Actuarial Intern (2)
- Marketing (2)
- Strategic Consultant (2)
- Claims Specialist (2)
- IT Intern (2)
- Financial Analyst (2)
Case Manager (RN) Interview (Positive Experience; Easy Interview)
I applied online and the process took 1 week - interviewed at Humana in July 2014.
Interview Details – I applied online on a Monday. The following day I was interviewed via telephone through a recruiting company I believe. A web based interview was scheduled for the followed Monday. The interview went very well. The lady who interviewed with very pleasant and made me feel very comfortable. I knew they asked behavioral questions and was prepared. The interview lasted about 30 minutes. The day after the interview I was given an offer which I have accepted.
Interview Question – There were no difficult or unexpected questions. Answer Question
Automation Technician Interview (Neutral Experience)
Interviewed at Humana
Interview Details – Submitted through an Online application. Had a sit down interview with two managers that lasted 30 -40 minutes. Very relaxed atmosphere which made me feel comfortable the whole time. There were lots of questions about inner office dynamics.
Interview Question – Very few technical questions. More questions about human interaction in the work place. Answer Question
Provider Correspondence Interview (Negative Experience; Difficult Interview)
I applied online and the process took 3 weeks - interviewed at Humana in June 2014.
Interview Details – Initial interview done over phone no personal contact. If you pass the initial electronic you will be granted a phone interview with a recruiter. Most communication done via email with pre-formed responses
Interview Question – Why are you leaving your current job
Some situational what would you do in this scenario questions. Answer Question
Personal Health Coach (PHC) Interview (Positive Experience; Average Interview)
I applied online and the process took 1+ week - interviewed at Humana.
Interview Details – I was very impressed with the overall interview process. The phone interview was very informal but to the point. The interviewer definitely knew what he was doing and you could tell was genuinely listening to your response and not just going through the motions. The montage video interview was a little trickier. The technology was fine, but there is something nerve-wracking about video chat. You are focusing on your appearance and how you are coming across when you should be solely focusing on the question. Overall though, the process was painless. I was also impressed with how quick the process moved along. From the day I applied to the day I received an offer it was literally ten days. Amazing!
Interview Question – Describe a time when you were aware that your performance on the job was lacking. Answer Question
Negotiation Details – I asked if the salary was negotiable but it was not. I was still okay with the starting salary and encouragement of potential internal mobility so I accepted the offer.
Case Review RN Interview (Positive Experience; Easy Interview)
I applied online and the process took 4 weeks - interviewed at Humana in June 2014.
Interview Details – Applied online, got a call from a recruiter within a few days to set up a telephonic interview with a recruiter. That one lasted about 30 minutes. No trickyness. Pretty straightforward and talked about my resume. They then set me up with a telephone interview with two of the team members that I would be potentially working with. This was about a week later. I prepped by reviewing the humana website and my resume. That interview was more extensive, but the interviewers were very nice and informative regarding the position and expectations.
Haven't heard back...yet. I think it takes awhile in larger companies to get hired. :-)
Interview Question – Usual--> describe a difficult situation and how you handled it. Answer Question
Humana Cares Care Manager Social Services Interview (Positive Experience; Average Interview)
I applied online and the process took 3 months - interviewed at Humana in May 2014.
Interview Details – The interview process was very different for me, it was completely by email, phone and video. Your first contact is by email stating that you have been selected for a telephone interview by a recruiter. You schedule the phone interview and then are called by the recruiter. It lasts about 15-25 minutes. If that goes well, you move on to a video interview which can be scheduled with the recruiter or you are sent an email to schedule your day and time. Once your day and time is set up, you are sent two more emails with your information for your Montage video interview link and the telephone number to call into to talk to your interviewer. The interviewer is then someone with Humana in your department. It sounds complicated, but it really did go fairly simply.... except for not getting the information late and the link having two recruits on the same line... But it really did go well.
Interview Question – The questions were situational based so had to remember specific situations which were difficult because there were several questions! Answer Question
Negotiation Details – There was no negotiation! They offered well over what I asked for and I was stunned!
Business Analyst Interview (Positive Experience; Average Interview)
I applied online and the process took 2 months - interviewed at Humana in March 2010.
Interview Details – Recruiter will call to make a first assessment. A first or second interview will be recorded. Always speak of YOUR accomplishments, even if you have been working with teams.
Interview Question – "Talk about a time when" can be such a vague question and may be focused on such a minor item that it doesn't really let you promote yourself in the interview. Answer Question
Negotiation Details – There is not a wide range of negotiation in salary in my experience.
DMS Telesales Interview (Positive Experience; Difficult Interview)
I applied online and the process took 5+ weeks - interviewed at Humana.
Interview Details – Long process for myself two phone interviews and then face to face finger printing and intense background check and you must complete any request for clarification of discrepencies. But they changed alot in 2014 by introducing LTE and a Job Fair so the process might be different than my personal experience in 2013.
Interview Question – Alot of situational questions so be prepared to talk about things you have done and solutions to conflict and challenges you have faced at previous employment. Answer Question
Very Difficult Interview
Customer Care Specialist Interview (Neutral Experience; Very Difficult Interview)
I applied online and interviewed at Humana.
Interview Details – “Humana cares about well-being -- both for their employees and their customers. The compensation at Humana is competitive for the area. Humana has a great 401(k) package…” Interview process was very informative. Was a little lengthy.
Interview Question – Describe a time when you had to quickly build a report with a customer. View Answer
Pharmacy Technician Interview (Positive Experience)
Interviewed at Humana
Interview Details – Had to write pharmacy basic knowledge test which was followed by simple interview. No hard questions were asked like a formal interview. Very relaxed atmosphere. We had to where professional clothes though
Interview Question – What is your current responsibilities View Answer
Negotiation Details – Negotiated and then got even more
Interviews for Top Jobs at Humana