Humana

  www.humana.com
Work in HR? Unlock Free Profile

Humana Interview Questions & Reviews

Updated Jul 19, 2014
All Interviews Received Offers

Getting an Interview  

73%
10%
6%

Interview Experience  

58%
26%
15%

Interview Difficulty  

Average Difficulty
249 candidate interviews
Relevance Date Difficulty
in

No Offer

Positive Experience

Easy Interview

Case Review RN Interview

Case Review RN

I applied online and the process took 4 weeks - interviewed at Humana in June 2014.

Interview Details – Applied online, got a call from a recruiter within a few days to set up a telephonic interview with a recruiter. That one lasted about 30 minutes. No trickyness. Pretty straightforward and talked about my resume. They then set me up with a telephone interview with two of the team members that I would be potentially working with. This was about a week later. I prepped by reviewing the humana website and my resume. That interview was more extensive, but the interviewers were very nice and informative regarding the position and expectations.
Haven't heard back...yet. I think it takes awhile in larger companies to get hired. :-)

Interview Question – Usual--> describe a difficult situation and how you handled it.   Answer Question


Accepted Offer

Positive Experience

Average Interview

Humana Cares Care Manager Social Services Interview

Humana Cares Care Manager Social Services

I applied online and the process took 3 months - interviewed at Humana in May 2014.

Interview Details – The interview process was very different for me, it was completely by email, phone and video. Your first contact is by email stating that you have been selected for a telephone interview by a recruiter. You schedule the phone interview and then are called by the recruiter. It lasts about 15-25 minutes. If that goes well, you move on to a video interview which can be scheduled with the recruiter or you are sent an email to schedule your day and time. Once your day and time is set up, you are sent two more emails with your information for your Montage video interview link and the telephone number to call into to talk to your interviewer. The interviewer is then someone with Humana in your department. It sounds complicated, but it really did go fairly simply.... except for not getting the information late and the link having two recruits on the same line... But it really did go well.

Interview Question – The questions were situational based so had to remember specific situations which were difficult because there were several questions!   Answer Question

Negotiation Details – There was no negotiation! They offered well over what I asked for and I was stunned!


Accepted Offer

Positive Experience

Difficult Interview

DMS Telesales Interview

DMS Telesales

I applied online and the process took 5+ weeks - interviewed at Humana.

Interview Details – Long process for myself two phone interviews and then face to face finger printing and intense background check and you must complete any request for clarification of discrepencies. But they changed alot in 2014 by introducing LTE and a Job Fair so the process might be different than my personal experience in 2013.

Interview Question – Alot of situational questions so be prepared to talk about things you have done and solutions to conflict and challenges you have faced at previous employment.   Answer Question


No Offer

Neutral Experience

Very Difficult Interview

Customer Care Specialist Interview

Customer Care Specialist

I applied online and interviewed at Humana.

Interview Details – “Humana cares about well-being -- both for their employees and their customers. The compensation at Humana is competitive for the area. Humana has a great 401(k) package…” Interview process was very informative. Was a little lengthy.

Interview Question – Describe a time when you had to quickly build a report with a customer.   View Answer


3 people found this helpful

Accepted Offer

Positive Experience

Average Interview

Personal Health Coach (PHC) Interview

Personal Health Coach (PHC)

I applied online and the process took 1+ week - interviewed at Humana.

Interview Details – I was very impressed with the overall interview process. The phone interview was very informal but to the point. The interviewer definitely knew what he was doing and you could tell was genuinely listening to your response and not just going through the motions. The montage video interview was a little trickier. The technology was fine, but there is something nerve-wracking about video chat. You are focusing on your appearance and how you are coming across when you should be solely focusing on the question. Overall though, the process was painless. I was also impressed with how quick the process moved along. From the day I applied to the day I received an offer it was literally ten days. Amazing!

Interview Question – Describe a time when you were aware that your performance on the job was lacking.   Answer Question

Negotiation Details – I asked if the salary was negotiable but it was not. I was still okay with the starting salary and encouragement of potential internal mobility so I accepted the offer.


Accepted Offer

Positive Experience

Average Interview

Business Analyst Interview

Business Analyst
Louisville, KY

I applied online and the process took 2 months - interviewed at Humana in March 2010.

Interview Details – Recruiter will call to make a first assessment. A first or second interview will be recorded. Always speak of YOUR accomplishments, even if you have been working with teams.

Interview Question – "Talk about a time when" can be such a vague question and may be focused on such a minor item that it doesn't really let you promote yourself in the interview.   Answer Question

Negotiation Details – There is not a wide range of negotiation in salary in my experience.


1 person found this helpful

Accepted Offer

Positive Experience

Pharmacy Technician Interview

Pharmacy Technician

Interviewed at Humana

Interview Details – Had to write pharmacy basic knowledge test which was followed by simple interview. No hard questions were asked like a formal interview. Very relaxed atmosphere. We had to where professional clothes though

Interview Question – What is your current responsibilities   View Answer

Negotiation Details – Negotiated and then got even more


No Offer

Negative Experience

Average Interview

Administrative Coordinator Interview

Administrative Coordinator
Meridian, ID

I applied online and the process took 1+ week - interviewed at Humana in June 2014.

Interview Details – Had 5 minute phone interview with recruiter, a 1:15 minute phone interview with hiring manager, and a panel interview. Got a very impersonal email despite how far I got in the process. The market manager seemed to dislike me as soon as I walked in the door and talked down to me the entire time. Not someone I would like to work with anyways, I have no idea how he got where he is now with that type of attitude towards others.

Interview Question – Describe a time you had a difficult situation and how did you handle it   View Answer


Accepted Offer

Positive Experience

Average Interview

Administrative Service Coordinator Interview

Administrative Service Coordinator

I applied online - interviewed at Humana in April 2014.

Interview Details – I was first called asking if I was interested in the position after 2 months had passed after I first applied, then I was given a lengthy questionnaire and interviews given my a panel, many repetitive questions asking what happened, what you did to fix the problem and what was the outcome.

Interview Question – What are your weaknesses?   Answer Question

Negotiation Details – Was provided a decent offer


No Offer

Neutral Experience

Case Manager (RN) Interview

Case Manager (RN)

Interviewed at Humana

Interview Details – Be prepared to answer behavior type questions such as; How do you handle difficult patients? Be specific of a real situation that you experienced. These type of questions are not hard to answer it actually makes the interview seamless.

Interview Question – Most challenging work position you had to do? How did you handle it?   Answer Question

Worked for Humana? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.