Humana Interview Questions & Reviews in Louisville, KY Area
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Updated Feb 14, 2012 – Interview questions and reviews posted anonymously by interview candidates.
Ratings are reflective of location and job title.
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Difficulty Rating [?] Based on 33 ratings 
“Average” Interview
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Interview Experience [?] Based on 33 ratings
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| 1–10 of 33 Humana Interviews | Sort by |
Billing Specialist at Humana
Posted Feb 14, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Feb 2011 in Louisville, KY (took 3 weeks)
Once applied got a phone call that was approximately 15 minutes long. The questions were general and easy to answer, so easy that I remember I was driving the entire time.
The official interview was with 2 people. The interview process was easy as well. Most were general questions about my background, experience and education.
Interview Questions
Reason for Declining
Received a better offer from a different company 2 days before the offer from Humana.
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Actuarial Analyst at Humana
Posted Feb 1, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jan 2012 in Louisville, KY (took a day)
Phone screen led to an on-site at the corporate HQ. Interview was pretty straight-forward, mostly personality questions. They apparently interviewed a lot of people for only a few slots the day I was there.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview and a Personality Test.
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Helpful Interview?
Yes |
No
Inappropriate?
Consultant at Humana
Posted Jan 23, 2012
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2.0
Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Dec 2011 in Louisville, KY (took 4 months)
Phone screened by an outsourced recruiter who then set up a phone call with the hiring manager. Initial phone interview consisted of some out-of-the-box questions to determine the candidate's ability to articulate thoughts. After the phone interview with the hiring manager, the initial recruiter set up an in-person interview with the hiring manager and his team. The recruiter gave the incorrect date and became unprofessional and accusatory when the initial interview was missed. The recruiter was subsequently cut out of the process.
The hiring manager and team seemed to enjoy the work and the environment - but referenced 60+ hour work weeks and 4:00 a.m. arrival times. Seemingly overworked. Panel interview consisted of slow-pitch behavioral questions and a get-to-know-you atmosphere. They combined lower level analysts with managerial staff in the panel interview which caused hiccups between strategic and task-oriented questions.
There was a minimum of three weeks between each phase of the process and long periods with no communication. Subsequently interviewed with a director and then with a VP a month later.
I was told (not asked) that the hiring managers would be reaching out to people they knew in my current company for references before an offer was made. When I expressed concern about this potentially jeopardizing my job, I was told that they would be sure to "be discreet."
After 4 months, 3 interviews, multiple phone calls, and several days taken off work; they ceased communication altogether. No 'thank you,' no flush letter, no e-mail. Serious challenges with professionalism, work-life balance, and organizational ability. Beware.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Business Consultant at Humana
Posted Jan 11, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Dec 2011 in Louisville, KY (took 2 days)
The people doing phone interviews are not punctual, on average, and seem to be overworked. Some of them also are very unprofessional and can leave a very bad impression with prospective employees. My most recent experience was pretty good, but previous experiences have not been so good.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a Group/Panel Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Direct Marketing at Humana
Posted Nov 23, 2011 — 0 of 1 people found this helpful
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in Louisville, KY (took 3 months)
Ridiculous interview process. There is no need for a hiring process to be so difficult. First, make sure the recruiter gives you the right directions and building to be in. Next be prepared to answer the same questions over and over. I've actually had two interviews with Humana, one was with 5 people over one hour and another was with 6 people over three hours. In both I just felt like I was repeating myself over and over again. They are big on teams. They aren't big on career aspirations, they seem to think you want to be in that same position forever and if you don't then they aren't interested in you. Just say you love working in a team, you like variety, but you love administrative tasks, and you want to work in that position forever and you're good to go.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Beneficiary Service Representative at Humana
Posted Nov 1, 2011 — 1 of 1 people found this helpful
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Louisville, KY (took 1 week)
I received a phone call two weeks after applying for the job. A phone interview was set up for later in the afternoon which lasted 30 minutes. Questions regarded previous work experience and the interviewer asked for specific instances where I met certain goals or performed my duties in each job. The face-to-face interview was very straight forward. I was asked for situational questions about my previous work experience. Example: Describe a time you did not meet expectations in your job and how you corrected your inability to meet expectations in the future.
Interview Questions
Negotiation Details
You are asked about how much you want in the phone interview. Not much was said during the face-to-face interview regarding money. My advice: ask for the salary range for your position and request the highest.
Other Details
I Applied Online and the interview consisted of a Background Check, a Drug Test, a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
MIRR Grievance & Appeals at Humana
Posted Oct 26, 2011
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2.0
Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Louisville, KY (took 6 weeks)
I applied online and received a phone call three weeks later to set up a phone interview. The phone interview took place the next day (the interviewer called me an hour late) and went well. I got to schedule an actual sit down interview next. I had to wait a week and a half. I went to the face-to-face interview and was interviewed by two delightful people who were very friendly and asked me situational type questions. I have not heard back from the company since I interviewed. I did not receive a denial email or phone call. I called the HR rep that setup the interview with me and she could not provide any information as to what was going on. A very positive experience but not getting an answer at all either way is very disappointing.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
MIRR Screener at Humana
Posted Oct 12, 2011 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Louisville, KY (took 6 weeks)
Applied online for 3 positions for Humana within the Grievances and Appeals Department. Received a call back within a couple of days regarding scheduling a phone interview. Phone interview lasted about 20 minutes with questions related to my job duties and 2 situational/behavioral questions-Explain your biggest accomplishment on the job and tell me the steps you took and the outcome. Another similar questions about problem resolution. Didn't receive a call for a face to face interview for 3+ weeks, figured I didn't pass. Face to face interview was short-lasted about 20+ minutes with more behavioral/situational questions. Interview was 6 days ago and have not heard back, they said a recruiter would contact me in regards to the next steps. Have no idea if I will hear back or not, either way, this company is very slow with the recruitment process.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Business Consultant at Humana
Posted Sep 3, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2011 in Louisville, KY (took 5 weeks)
Description of role; behavioral / personality questions by interviewer; opportunity to respond / ask questions about role.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a Phone Interview and a 1:1 Interview.
More Humana Business Consultant Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Claims Specialist at Humana
Posted Aug 21, 2011 — 2 of 2 people found this helpful
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2.0
Easy Interview
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Overall Negative Experience
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Received and Accepted Offer
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Interviewed Jan 2009 in Louisville, KY (took 3 days)
The interview process consisted of a phone interview initially, this was nothing too involved. There was a cattle call like round of interviews at the company with tests given out. There was a final 1 on 1 interview at which point I had to correct them on the job I was interested in. They wanted me to act out a phone scenario with an angry customer. I let them know that I had made it very clear from the start that I was interested in a Claims Specialist position (which did not involve customer communication) and would not be going further in the process if there was a chance I would have to deal with customer calls.
Interview Questions
Negotiation Details
They made an offer that was not negotiable.
Other Details
I Applied Online and the interview consisted of a Personality Test, a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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