Hyatt Interview Questions

Updated Jul 28, 2015
237 Interview Reviews

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Candidate Interview Reviews

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  1.  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Washington, DC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ weekinterviewed at Hyatt (Washington, DC).

    Interview

    I applied online and about a week later I got an email from HR saying I had an interview on a certain day and I need to get there during a few hour time window. First interview was with HR, passed that round so I went upstairs and interviewed with two different front desk managers. Then the last interview was with the general manager. I was working a part time job at the time so my schedule was a little difficult so they let me do all three interviews in one day. Everyone I interviewed with was very nice and professional. They called me a couple days later and offered me the job.

    Interview Questions

    • They asked about what customer service experience you had and how you deal with difficult situations.   Answer Question

    Negotiation

    There wasn't any really.

  2. Helpful (1)  

    Guest Experience Agent Interview

    Anonymous Interview Candidate in Tysons Corner, VA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Hyatt (Tysons Corner, VA).

    Interview

    You will interview at least 3 times if not more. You will meet with an HR person, a manager/director and the general manager of the hotel. (This is the top person at the hotel.) Find a way to make them smile. They want to know you will bend over backwards for any guest.

    Interview Questions

    • What is your availability?   1 Answer
  3.  

    Events Coordinator Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 dayinterviewed at Hyatt.

    Interview

    It was a comfortable, friendly process. The interview was laid back. More of a relaxing environment. Was interview by the director and then by what would be my managers. Some questions were situational. They are really picking your brain to see if you are passionate and competent and obviously if you would be a good fit with the team.

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  5.  

    Server Interview

    Anonymous Employee in Incline Village, NV
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 3 daysinterviewed at Hyatt (Incline Village, NV) in July 2015.

    Interview

    Took me forever to fill out every step of the online interview. At first I couldn't get online to fill it out, so I tried talking to someone from the Hotel upfront..but couldn't contact HR department by phone or live under no conditions.They answered in a mere 1-2 days, but sadly, it was negative.

    Interview Questions

    • What would you do if there was a customer in a hurry, but you still have 3 tables waiting?   1 Answer
  6.  

    Sales Analyst Interview

    Anonymous Employee
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 6 weeksinterviewed at Hyatt.

    Interview

    Applied on May 12th...phone interview on June 8th-I was told my experience is exactly what he was looking for and to follow up next week if HR doesn't contact me for an in-person interview. I contacted the hiring manager as instructed after not hearing back, received no response. I then contacted HR the following day, and THEY did not hear any feedback either. Contacted hiring manager and HR a week later, and finally got a response from someone else saying it was filled by an internal candidate. Luckily they didn't call me in for an in-person interview. I've dealt with a lot of other companies, and at least they responded quickly if the position was filled.

    Interview Questions

  7.  

    Banquet Server Interview

    Anonymous Interview Candidate in Green Bay, WI
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Hyatt (Green Bay, WI) in June 2015.

    Interview

    I applied online about two months ago, but they closed the application. Then I received an email saying the position of Banquets Server had once again opened up. I jumped at the opportunity and filled out the application. After that, it took a little over a week and a half for them to contact me. I received a phone call where I was asked a few brief questions. They set the interview up for the be next day. The interview was not nearly as nerve wracking as I had expected. I was interviewed by one manager who then told me she had to have another person run through questions with me. They were very nice and made me feel relaxed. After that I had to complete a background check. That took another week and a half. Today I accepted the job.

    Interview Questions

    • Tell us what your idea of good customer service is?   1 Answer
    • What's your favourite movie?   1 Answer
    • Tell us about yourself.   1 Answer
  8.  

    Event Sales Manager Interview

    Anonymous Interview Candidate in Washington, DC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ weekinterviewed at Hyatt (Washington, DC) in June 2015.

    Interview

    During the interview process I spoke with the Director of Events and multiple Event Managers and Event Sales managers. I was given a tour of the space and had the opportunity to see 1 or 2 events being set up and executed by the banquets team. I was also able to see rooms beeing set by the set up team.

    Interview Questions

    • They wanted to know a time I had a difficult potential client who hadn't yet signed the contract and how I was able to turn the client around and land the piece of business.   Answer Question
  9.  

    Female Public Areas Attendant Interview

    Anonymous Interview Candidate in Huntington Beach, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at Hyatt (Huntington Beach, CA) in June 2015.

    Interview

    Interviewed with HR first, then 2 of the department managers, and then to one of the hotel executives. It was like a rotation. You mostly do all the talking. They don't ask too many questions. Definitely not challenging.

    Interview Questions

  10.  

    Night Gallery Host Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 daysinterviewed at Hyatt in June 2015.

    Interview

    It was easy. Was interviewed by the general manager. He was so friendly. I applied online and within two days was invited to complete the behavioral test online. The interview was scheduled the following day. A day after interview received a job offer pending background check.

    Interview Questions

    Negotiation

    Not back.

  11.  

    Front Desk Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at Hyatt.

    Interview

    Human Resources, Rooms Director, Front Office Managers and General Manager may all participate in the hiring process. Average process with speedy response for entry level positions. You must apply online

    Interview Questions

    • Previous work experience in the hospitality industry and any experience with Reserve and/ Opera reservations systems. Customer service encounters that stand out and how they were handled. Of course why Hyatt and how did you hear about the job   Answer Question
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