Hyatt Interview Questions & Reviews
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Updated May 26, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 34 ratings 
“Easy” Interview
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Interview Experience [?] Based on 34 ratings
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| 21–30 of 34 Hyatt Interviews | Sort by |
Front Desk Associate at Hyatt
Posted Nov 10, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2009 in Bridgewater, NJ (took a day)
Interviewed with the director of guest services first, questions were fairly easy and customer service oriented. After this was done, interviewed with the owner, and was subsequently offered the position.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Sales Manager at Hyatt
Posted Sep 20, 2010
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed May 2008 (took a day)
The interview was not very thorough...
Other Details
The interview consisted of a 1:1 Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Guest Service Agent at Hyatt
Posted Sep 20, 2010
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Sep 2010 in Whippany, NJ (took a day)
I applied online then after a week received a phone call. I waited at the lobby then after we went to the buffet area then suddenly the GM came. They asked a lot of situational type of questions. They said they will call me in a week so that is an indications that i failed.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Manager at Hyatt
Posted Aug 12, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jul 2010 (took 2 days)
Started late due to busy interviewer- no drink or anything offered and I was sitting near a coffee bar of theirs. Nice staff.
Other Details
I Applied Online and the interview consisted of a Background Check, a Drug Test, a Group/Panel Interview and a 1:1 Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Sever at Hyatt
Posted Jul 20, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jul 2010 in New York, NY (took 2 days)
I applied through their website for an open position. The following day, HR assistant contaced me for a phone screening interview. I was invited for in-house interview, taking place in two days. I had an option to choose a time slot, my choice was 9am. Once I arrived at that time, there was 7-8 people waiting for interviews. I was waiting around 10 min, there was one person before me. My interview was conducted by a HR assistant (another one). It went smooth, basic questions about previous experience and skills, referrals. At the end, I asked a question about the position; the provided answer was unclear with advice to ask the manager about details. I was asked to wait in for a second interview with the restaurant manager. He came in 15 min later, obviously still sleepy (later on he yawned while asking a question). Other than than, he was very precise. his queations were centered around providing great service and how to achieve it; there were 3 situation questions. I was asked to wait for a third interview with the F&B manager. She arrived 10 min later and intived me to conduct the interview in a conference room, where 3 other interviews were already taking place. First thing she mentioned was "I haven't seen your application, so I don't know what to ask you" ??? Awkward start. I recemmended she looks at my resume, which I provided. More or less the same questions as HR and the restaurant manager. My overall impressions from the interviews were good. Besides the slightly unprofessioinal way of handing the interviews, the process was structured and standardized.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Guest Services Host at Hyatt
Posted Jun 20, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2009 in New York, NY (took 4+ weeks)
First interview is usually with an HR Mgr over the phone. This interview is basically for HR to decide whether they should have you proceed to the next step int he process and is basic in nature. Topics discussed include work experience, current job requirements, etc. Usually lasts 15 minutes at the most.
Second interview will be with the Manager of the department where you are applying, followed by the Director of said deptartment. (i.e. Guest Service Manager --> Director of Guest Services/Front Office) These interviews are the most formal and most important. They want to see if you are qualified for the position and if you will perform well. They are analyzing not only the answers to your questions, but how you respond, the tone of voice you use (do you speak with confidence and conviction?), and your body language. If you are honest (truly honest) and genuine, then it only comes down to experience up againt other candidates.
Final interviews will be with the General Manager and Director of HR (they both have final say and veto-power). Once you've made it this far, it's just a formality. You should still act as professional as possible, but at this level, the company just wants to make sure you are a good fit for the culture.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Operations Controller at Hyatt
Posted Jun 17, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Apr 2010 in Moore, OK (took 3 days)
Inital telephone screening interviews followed by on-site interviews with HR Director and Hiring Manager
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Assistant General Manager at Hyatt
Posted Jun 14, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Aug 2009 in Milwaukee, WI (took a day)
The interview process was more like a conversation rather than an interview. It consisted of discussing previous experience and a tour of the hotel.
Interview Questions
Negotiation Details
No negotiation.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Rec Attendant at Hyatt
Posted Apr 13, 2010
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1.0
Very Easy Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Apr 2010 (took a day)
called and interviewed onsite. new hotel. seemed unorganized.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Server at Hyatt
Posted Mar 11, 2010
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2010 (took 3 weeks)
First I applied online, I was called back maybe around 10 days later to meet in person. I met with the HR guy and had the standard interview , "went over the job its self , the company , my past work history etc..."
I was called back nearly 2 weeks later to meet with the manager of the restaurant. We did a 1on1, took a tour of the restaurant and I met alot of the current staff. Just as I thought it was over I was taken upstairs to meet the food and bev. manager for a very relaxed and informal interview session which i really enjoyed. I felt important due to the formality of the process but couldnt help but be a bit overwhelmed by the thoroughness of the process, not that i thought negatively just surprised since it was only a simple serving job.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Background Check and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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