Hyatt Interview Questions

Updated Aug 3, 2015
240 Interview Reviews

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Candidate Interview Reviews

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  1. Helpful (1)  

    Administrative Assistant Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    You will meet with HR, department managers, division heads and sometimes the GM. I had to spend 3 hours on the first day and than after waiting for 30 minutes for the final interview with the FB director I was told to come back a different day for the final interview. I also had a phone interview with the HR manager prior to meeting with the department head and assistant managers. The phone interview was the generic question and answer. The interview with the department head was casual but the final interview was very formal with professional tones.

    Interview Questions

    • How will you contribute to the success of our mission and goals   Answer Question

    Negotiation

    negotiation is not an option. take it or leave it.

  2. Helpful (3)  

    Front Desk Interview

    Anonymous Interview Candidate in Orlando, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at Hyatt (Orlando, FL).

    Interview

    I had an initial interview with the recruiting manager then she took me up to the front desk manager lastly I interviewed with assistant director of rooms. All were very friendly loved the fact I was a hospitality management graduate and had a great personality and were willing to bring me on board fresh out of school.

    Interview Questions

    Negotiation

    Did not negotiate but explained my long term goals of moving up in the company

  3. Helpful (1)  

    Home Agent Guest Service Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Hyatt in September 2014.

    Interview

    Completed an online application. Received a call a couple of weeks later to schedule an interview. My interview was the following day. The interviewer was pleasant. She went over the duties of the position and the requirements the hotel has set forth for home agents and well as onsite agents. Basic interview questions and the entire conversation lasted about 30-45 minutes. Before we ended the called, she informed me that a background check and employee verification was the next step, and that there were other applicants still needing to be interviewed and I would hear back in 5-7 days. 6 days later I received a call offering me the position.

    Interview Questions

    • None of the questions were difficult, if you are knowledgeable of the customer service and sales field. My suggestion is to be honest and build rapport with the interviewer quickly.   Answer Question

    Negotiation

    The pay rate is already set. Negotiation was involved in the process.

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  5.  

    Payroll Coordinator Interview

    Anonymous Employee in Clearwater, FL
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Hyatt (Clearwater, FL) in September 2014.

    Interview

    I had a very personal one-on-one interview with the Payroll Manager who was very inviting and comfortable to speak with. The interview played out like a natural conversation between the Payroll Manager and I where she'd discuss the company industry, reorganizations taking place, the new systems implementations that were needed and about to be rolled out, etc. In return, I'd bounce off her presentation of the company and Payroll Coordinator role, sharing my previous experiences and knowledge that would allow me to team up and make significant contributions to the department that i felt were necessary to fulfill the responsibilities of the Payroll Coordinator position. I felt very welcomed and optimistic walking out of my interview, thinking that I connected with the Payroll Manager on a professional and personal level. The interview lasted about two hours.

    Interview Questions

    • No questions in particular, accept the ones you have for the Payroll Manager herself. This was a conversation/discussion, not a traditional Q&A interview.   Answer Question
  6. Helpful (4)  

    Front Office Agent Interview

    Anonymous Interview Candidate in Orlando, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at Hyatt (Orlando, FL).

    Interview

    I was contacted via phone 2 days after I applied for the position and was asked to come in for an interview. I met with the front office manager and he asked basic questions...what's your goal, why do you want to work for Hyatt...nothing difficult. A few min later I met with the assistant director of rooms and we just spoke casually about the property, company and my past experience.

    Interview Questions

    • If I could be any shoe, what kind would I be   1 Answer
  7.  

    Security Officer Interview

    Anonymous Interview Candidate in Austin, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeksinterviewed at Hyatt (Austin, TX) in August 2014.

    Interview

    I applied on-line then drove to the hotel and presented myself and my resume to the concierge. She took me to HR and after checking that all was correct in the on-line submission an HR person screened/interviewed me. I three days later I had a second interview with the Hiring Manager, then about four days later I had a third interview with the HM and the department Director.Following the third interview there is a 5-7 day wait as they do your background check as well as reference check. The entire process was smooth and HR was extremely helpful.

    Interview Questions

    • I do not recall any difficult or unexpected questions.   Answer Question

    Negotiation

    They gave me my asking salary.

  8.  

    Assistant Banquet Manager Interview

    Anonymous Interview Candidate
    Accepted Offer

    Application

    I applied through college or university. The process took 2 daysinterviewed at Hyatt.

    Interview

    I interviewed with a recruiter at a campus job fair before graduation. The recruiter had an informational seminar they day before the job fairs and scheduled interviews at the job fair. The recruiter likes to see that you are prepared, as you should be. Fill out the application and job test online beforehand and turn in a copy in person. Recruiters are very personable and want to get an idea about the person, not necessarily about technical skills and knowledge. Also, you are asked to give the top 3 locations you would prefer and they make you offer based on those if available.

    Interview Questions

    • Examples about turning around situations with customer care, why this specific industry, etc.   Answer Question

    Negotiation

    I did not negotiate much, all trainees are brought in at a specific salary based on the area and hotel income. Benefits package is nice and there is a raise in 6 months and each year.

  9.  

    Gallery Host Interview

    Anonymous Interview Candidate in Schaumburg, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at Hyatt (Schaumburg, IL).

    Interview

    Very easy interview process...phone with GM. Face to face with food and bev supervisor. Was offered the job after 24 hrs..background ck took about 2 days. Started as soon as he background ck and have been offered more hours already.

    Interview Questions

    Negotiation

    There was none

  10. Helpful (2)  

    Intern Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    typicall interview nothing extensive or any difficult questions you go through 3 interviews very easy typical questions it felt like the interview is just to see what type of personality you have and what type of person you are

  11. Helpful (7)  

    Gallery Host Interview

    Anonymous Employee in New York, NY
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online – interviewed at Hyatt (New York, NY) in July 2014.

    Interview

    I received a call from a HR rep a few weeks ago about an "open call" for the Hyatt for the Gallery Host position. I get to the Hotel and first off the front desk associates didn't even know there was an "open call" to begin with so that's a red flag. Staff that isn't knowledgable about what's going on is a huge No No. I go upstairs and it's not an open call it's just me and another guy interviewing for the same position. I agree to interview first and go into a conference room where I am to be interviewed by 3 managers at the same time (the female HR Rep), an Indian manager (I'm sure he's the front desk supervisor) and another guy who sat across the table from me. The interview went well for the first 3 minutes then turned into a slight tirade about my capabilities for working for the company and pretty much I listened to them tell me why I wouldn't be a good fit. The Indian manager was on his phone the ENTIRE interview and only looked up to ask me a stupid question that had nothing to do with the interview. Second red flag here, if you weren't interested in interviewing me and I was boring then why even show up or have me show up? The other male manager kept asking me about my college career and other career opportunities then proceeded to tell me that the interview was a waste of time since I had other career goals I wanted to meet that I received my degree in. The third red flag was the management team making it seem as though my degree wasn't substantial enough when they aren't aware what I went through to even complete college. The last red flag was that one of the managers didn't even know the difference between a Bachelors of Arts and a Bachelors of Science. That threw me for a loop because how can you be a manager and have a degree yourself and not be aware of the two? I wouldn't recommend this place solely based on the staff and the lack of diversity. All of the minorities (Black and Hispanic) work as room service or where no one can really see them while the White and Asians work the front desk. I'm almost 100% sure I didn't receive the position based on my skin color due to being Black because I had perfect references and a solid work history.

    Interview Questions

    • Do you feel this interview is a waste of time since you have other career goals in mind?   Answer Question

See What Hyatt Employees Are Saying

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 Former Anonymous Employee

Pros: “Great staff and excellent management.”“Great staff and excellent management.” – Full Review

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