Hyatt Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Gallery Host (7)
- Front Office Agent (6)
- Front Desk Agent (6)
- Sales Manager (6)
- Night Auditor (5)
- Banquet Server (4)
- Intern (4)
- Front Desk Associate (3)
- Management Trainee (3)
- Sales Administrative Assistant (3)
- Human Resources (3)
- Food and Beverage Supervisor (2)
- PBX Operator (2)
- Corporate Intern (2)
- Manager (2)
- Bartender (2)
- General Occupation (2)
- Event Manager (2)
- Catering Coordinator (2)
- Server (2)
- Bell Attendant (2)
- Account Payable Clerk (1)
- In-room Server (1)
- Hospitality Specialist (1)
- Front of the House (1)
- Assistant Steward (1)
- Night Auditor/Gallery Host (1)
- Pastry (1)
- International Tax Intern (1)
- Outlets Assistant Manager (1)
Front Office Agent Interview (Negative Experience; Average Interview)
I applied online and the process took 2 weeks - interviewed at Hyatt in July 2013.
Interview Details – Was contacted a week after applying online and had two interviews back to back.
Interview Question – Will you have any problem being in a support role with little control? Answer Question
Negotiation Details – They were not willing to negotiate and was misleading about hours of position as well the teamwork environment.
Night Auditor Interview (Positive Experience; Easy Interview)
I applied online and the process took 1+ week - interviewed at Hyatt.
Interview Details – Position was had an immediate need to be filled, so took about a week after I applied before I got a call, but then scheduled an interview for the next day and got the job offer the following day. Interview process was fairly straight forward and very pleasant. Interviewed with both AGMs and after going through my qualifications and basic interview, they went over various scenarios and asked me if I was comfortable working in those types of environments and wanted to be sure I would be a good fit – examples included sudden and drastic changes in company policies, guest complaints, driving a large passenger van, preparing food service in middle of night on top of front desk and audit duties.
Interview Question – Do you see yourself as a leader or a follower? Why not the other? Answer Question
Negotiation Details – N/A
Corporate Intern Interview (Positive Experience; Average Interview)
I applied through other source and the process took 2 weeks - interviewed at Hyatt in March 2013.
Interview Details – It was different from the standard process because the position was last minute added. There were many applications for the position but it needed to be filled sooner. I had 3 phone interviews with my direct supervisor, the director of the department and the HR corporate recruiter. I didn't have any in-person interviews. The questions were all very standard and the process was very welcoming.
Outlets Supervisor Interview (Neutral Experience; Difficult Interview)
I applied through other source and the process took 4 weeks - interviewed at Hyatt in June 2013.
Interview Details – I was a transfer from another property so my interview process was a little different.
- Received a call the same day as I applied
- Interviewed 2 days later for the position
- Interviewed with GM, F&B Director, Outlets Director, and Assistant Outlets Manager
- Interview itself was smooth but long, took approx. 4 hours
Interview Question – Tell me about your favorite wines and why you like them? View Answer
Negotiation Details – Took 3 weeks and a lot of back and forth to get an offer as all managers went on vacation while trying to hire a new manager for their department. There was no negotiation on salary or benefits.
IT Support Specialist Interview (Positive Experience; Easy Interview)
I applied online and the process took 2 weeks - interviewed at Hyatt in August 2013.
Interview Details – I had to apply online and waited for an initial call from the HR department in Chicago. After that they did an initial screening and scheduled the phone interview. The phone interview went well and was pleasant.
Interview Question – It was all expected questions. Answer Question
Operations Manager Interview (Positive Experience; Average Interview)
I applied through college or university and the process took 3 weeks - interviewed at Hyatt.
Interview Details – I was interviewed by a college recruiter on campus. Once the interview was completed the interviewer explained that I would hear back in a few weeks as they had to finish interviews at other campuses.
After a few weeks I recieved a phone call offering me a position in New Orleans.
Interview Question – How would you say that being an Eagle Scout has helped you through out school and professionally? Answer Question
Event Manager Interview (Negative Experience; Difficult Interview)
I applied online and the process took 4 days - interviewed at Hyatt in October 2013.
Interview Details – I got a call from the Director of Human Resources Wednesday October 9, 2013.He left a message. In his message he said "I was following up on the resume you submited, if you can please give me a call..." . About 10 minutes later I called him back and left a voicemail. I called back Thursday and Friday and left a message still no call back. I called back again on Monday, again no call back. Finally on Tuesday October 15, 2013 he finally answers. I tell him my name and that I recieved his voicemail about the open position and he says "I'm sorry we are going with other candidates for this position". This was the most rediculous thing that's ever happened during my job search process. I was completely baffled by the unprofessionalism.
Waiter Interview (Positive Experience; Easy Interview)
I applied online and the process took 3 weeks - interviewed at Hyatt in December 2010.
Interview Details – First interview was easy - had a restaurant supervisor ask the standard questions ( what do you like about serving, what shifts are you available, none too challenging). The department head came out and introduced himself to me briefly. when hired he and one other supervisor called to welcome me to the Hyatt team.
Interview Question – None really. I got the feeling the interviewer was new at it, didn't know what to ask. She did ask what I liked about being a server and how I handled customer complaints. View Answer
Negotiation Details – No negotiation for my position, a standard hourly rate. Did accept my restrictions on the schedule (nights only, not available Wednesday)
PBX Operator Interview (Neutral Experience; Average Interview)
I applied online and the process took 2 days - interviewed at Hyatt in September 2013.
Interview Details – The first interview was a breeze.They called me back to meet with the department mgr and I thought I did okay but he was so stern and straight forward I got nervous. But overall I knew I didn't what the job after they told me what the start pay for the position would be. I'm glad they passed.
Interview Question – Why should we hire you? Answer Question
Gallery Host Interview (Neutral Experience)
I applied online and the process took 2+ weeks - interviewed at Hyatt.
Interview Details – Applied online, had a phone interview, then a second interview and then after a week i had to job
Interview Question – What would you do if the guest saw a cockroach? View Answer
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See What Hyatt Employees Are Saying
Pros: “All of the staff is friendly and seems to genuinely care about each other while at work. It is not a physically intensive job.” “All of the staff is friendly and seems to genuinely care about each other while at work. It is not a physically intensive job.” – Full Review