View All num of num See all Photos Cox Communications This employer has taken extra steps to respond to reviews and provide job seekers with accurate company information, photos, and reviews. Interested for your company?Learn More. www.cox.com www.cox.com Work in HR? Unlock Free Profile Overview Reviews Salaries Interviews Jobs Photos Benefits 705 Reviews 794 Salaries 166 Interviews Follow Add Review or Salary Follow Add Review or Salary Cox Communications 705 Interview Question Retail Sales Representative Interview Chesapeake, VA Cox Communications I have been in wireless sales for many years, so I am accustomed to similar interview questions. However, the one that sticks out in my head was to explain a time where I had an angry customer, how I handled the situation and what the outcome was. This is not so out of the norm, but I had gone through so many questions with them that were similar that I was trying to search my brain for a new situation that had a good outcome. Interview lasted nearly an hour, so we went through many sales and service scenarios. Tags: See more , See less 8 Answer Add Tags Flag as Inappropriate Thank you! Your feedback has been sent to the team and we'll look into it. Oops! We're sorry but your feedback didn't make it to the team. Your input is valuable to us — would you mind trying again? Send Answer Add Answers or Comments To comment on this, Sign In or Sign Up.