View All num of num See all Photos U.S. Bank This employer has taken extra steps to respond to reviews and provide job seekers with accurate company information, photos, and reviews. Interested for your company?Learn More. www.usbank.com Employer Engaged Overview Reviews Salaries Interviews Jobs Photos Benefits 1.7k Reviews 2.3k Salaries 464 Interviews Follow Add Review or Salary Follow Add Review or Salary Interview Question Personal Banker II Interview Grand Junction, CO U.S. Bank I was asked to describe a time in a previous banking job when I made a mistake and how I resolved the issue. What they were looking for was how I would handle a customer experience that goes wrong. Essentially, they want to hire people that take ownership and handle things ethically. Tags: See more , See less 8 Answer Add Tags Answer Add Answers or Comments To comment on this, Sign In or Sign Up.