View All num of num See all Photos Convergys This employer has taken extra steps to respond to reviews and provide job seekers with accurate company information, photos, and reviews. Interested for your company?Learn More. www.convergys.com Employer Engaged Overview Reviews Salaries Interviews Jobs Photos Benefits 1.6k Reviews 1.4k Salaries 388 Interviews Follow Add Review or Salary Follow Add Review or Salary Interview Question Customer Service Representative Interview Convergys I was asked to role-play that I was speaking to an unsatisfied customer. I had to demonstrate respond how I would have responded in that situation. It was hinted that the training process would involve more of this type of activity. Tags: See more , See less 8 Answer Add Tags Answer Add Answers or Comments To comment on this, Sign In or Sign Up.