View All num of num See all Photos The Home Depot www.homedepot.com Engaged Employer Overview Reviews Salaries Interviews Jobs Photos Benefits 7.2k Reviews 7.7k Salaries 2.0k Interviews 1.8k Jobs Follow Add Interview Follow Add Interview Interview Question Merchandising Execution Team Interview Lovejoy, GA The Home Depot I was nearly caught off guard when I was asked a difficult question, "Please explain a time when you were in a challenging situation. How were you able to make the situation better for a customer/guest without having a manager involved and why you did it." It seemed to be quite a vague question, yet a critical one. Knowing that it wasn't a right or wrong answer to this, I stated in my brief senario the best way how I handled the problem. That case it was known that there is potential into figuring out difficult situations, without producing nor prolonging any unnecessary conflicts. Tags: See more , See less 8 Answer Add Tags Answer Interviews > Merchandising Execution Team > The Home Depot Add Answers or Comments To comment on this, Sign In or Sign Up.