IBM

  www.ibm.com
  www.ibm.com

IBM Deskside Support Representative Interview Questions

2 Interview Reviews

Interview Experience

Interview Experience

100%
0%
0%

Getting an Interview

Getting an Interview

100%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy

2 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty

 

Deskside Support Representative Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied through a staffing agency. The process took 2+ weeksinterviewed at IBM in February 2014.

Interview Details

Plain and standard.

Interview Questions
No Offer
Average Interview

Other Interview Reviews for IBM

  1.  

    Deskside Support Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a staffing agency. The process took a dayinterviewed at IBM in May 2010.

    Interview Details

    The phone call consisted of a conference call that lasted about 45 minutes. It was with the Team Manager, Team Leader and a Site Focal. They were looking for someone who was able to be personable with customers as this was a face to face customer support job. They were also looking for someone who was able to be a self starter and work at an even pace. You had to be able to be honest with people, tell them if you were not going to meet their time frames and be able to explain what had happened and what you could possibly do about it. They liked hearing that I was willing to tell a customer that I didn't know the answer but I would get back to them. They also liked hearing the fact that I understood that the most important thing was that the customer be able to get back to doing their job as soon as possible. That is IBMs goal is knowing that you have the customer's best interests at heart.

    Interview Questions
    • what would you do if you had a situation with a computer that was not working and you did not know what to do?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview

Work at IBM? Share Your Experiences

IBM

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.