IBM Technical Support Engineer Interview Questions & Reviews
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Updated May 16, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 5 ratings 
“Difficult” Interview
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Interview Experience [?] Based on 5 ratings
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Technical Support Engineer at IBM
Posted May 16, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed May 2012 in Gurgaon, Haryana (India) (took a day)
I went for the interview, waited for about an hour after submitting my cv. After that I was called for a one on one interview, got selected in that one, again waited for about an hour for the telephonic conversation. Again was asked to wait, then got a form to fill up and waiting continues. after waiting for ample amount of time I was rejected.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Technical Support Engineer at IBM
Posted Jun 18, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Mar 2011 in Dublin, County Dublin (Ireland) (took 2+ weeks)
Got an initial call from HR to screen my application. After that, got another call for a personal interview.
Just an average interview, panel had 3 people - 1 manager, 2 senior guys in the team. Went over my cv and asked questions abt previous exp
Interview Questions
Reason for Declining
Didn't find much scope for growth
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Technical Support Engineer at IBM
Posted May 8, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2011 (took 4+ weeks)
I went online, and applied for a Technical Support job, because I felt I qualified for the position. And I wanted a totally different job from what I was currently doing.
Got a phone call about it, one day, outta the blue. Caught me off guard. The questions were basic interview questions, and what type of person you are. etc... and also included technical questions about the job.
After the phone interview, they called me up again to schedule an in person interview. Which I accepted.
Went in for the interview, noticed a lot of other candidates were there. They asked me to type a set of instructions for a simple task. They never told me why, I believe, it was just to ensure, I am able to communicate by typing.
Then I went into an interview with managers. The managers grilled me with random questions. Mainly behavioral questions. Like why are you leaving your current job... what were you doing when you were there, what are you strengths, and weaknesses.. pretty standard interview questions, anyone should be ready for. Also, had me do a simple technical problem. It was just to test my problem solving skills, and to weed out more candidates. They also had me rate myself what level of technical expertise I felt I was at. I believe to make sure I wasn't bsing or lying to them.
Then I went into another interview with a bunch of engineers. This is where the really technical questions were asked. Everything I'm expected to know about the job. And what does this code mean. And how to write a query for this, and blah blah. And they also had me solve some problems on a white board. I also had to answer what I felt where my technical expertise was at. And they grilled me to the point where I didn't know the next answer. I'd say this part was the hardest of the interview process. stress level increased here.
After that, they just said, we'll be in contact, to let you know, whether we hire you or not.
And then they contacted me back about 2 weeks later with an offer.
Interview Questions
Negotiation Details
basically, they gave me an offer. And I really wanted the job, so I didn't really ask for more. hindsight, I probably could have gotten a tad more, than what they offered. I noticed they were quick to give me a sign on bonus though. Because, I was on the fence, and they really wanted me.
From my experience, I'd say just ask, and if they say no. Just accept what they have. It never hurts to ask. seems like the motto for this company. I was basically like, can you sweeten the deal. And bam a sign on bonus came to be. And I was happy with it.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Technical Support Engineer at IBM
Posted May 4, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2010 in Atlanta, GA (took a day)
IBM corporation called me,I schedule a phone interview. The guy asked me if i was ready for some Technical questions, off course i said yes. Asked about 25 Technical questions.
I Didn't answer enough correct,he told me right away. He was pretty respectful and told me what i need to revise for future opportunity.
Interview Questions
whats DNS?
Whats a Router?
What's NAT
some Linux commands?
What's a subnet
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Technical Support Engineer at IBM
Posted Aug 13, 2010
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5.0
Very Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Aug 2010 in Atlanta, GA (took a day)
My interview consisted of the interviewer going down a list of questions to assess my level of skills for doing the job for which I was applying for. The interviewer wanted very detailed answers.
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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