ICT Group Interview Questions & Reviews

2 interviews

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Candidate Interview Reviews

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  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Langhorne, PA
    Anonymous Interview Candidate in Langhorne, PA
    Application Details

    I interviewed online. The process took 2+ weeks - interviewed at ICT Group in January 2008.

    Interview Details

    Hiring process was basic. There weren't many questions asked. I truly believe that the majority of their hiring process was based on demeanor, personality, and pleasantness, which is what any customer service job hould be primarily based upon.

    Interview Questions
    • Where do you expect to see yourself in five years?   View Answer
    Negotiation Details
    I was given an offer of $10 an hour and took it.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Conway, AR
    Anonymous Interview Candidate in Conway, AR
    Application Details

    I interviewed in-person. The process took a day - interviewed at ICT Group in June 2009.

    Interview Details

    Interview was really easy. She read questions from a sheet and wrote down the responses. Have a few examples about how you respond under pressure and how you would deal with a difficult person. She then described the job position and asked if I would be able to do it.
    "Tell me about youself..."
    "how do you handle pressure?"
    "Can you deal with difficult people?"
    "Do you get along well with others?"
    "How would you calm a person down?"

    Interview Questions
    • Tell me about yourself. Really that was about the most difficult.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview

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