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ICT Group Interview Questions & Reviews
Getting the Interview 2 Interviews
Interview Experience 2 Ratings
Customer Service Representative at ICT Group
Accepted Offer – Interviewed in Langhorne, PA Jan 2008 – Reviewed Oct 1, 2012
Interview Details – Hiring process was basic. There weren't many questions asked. I truly believe that the majority of their hiring process was based on demeanor, personality, and pleasantness, which is what any customer service job hould be primarily based upon.
Interview Question – Where do you expect to see yourself in five years? View Answer
Negotiation Details – I was given an offer of $10 an hour and took it.
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Customer Service Representative at ICT Group
Accepted Offer – Interviewed in Conway, AR Jun 2009 – Reviewed Jun 5, 2009
Interview Details –
Interview was really easy. She read questions from a sheet and wrote down the responses. Have a few examples about how you respond under pressure and how you would deal with a difficult person. She then described the job position and asked if I would be able to do it.
"Tell me about youself..."
"how do you handle pressure?"
"Can you deal with difficult people?"
"Do you get along well with others?"
"How would you calm a person down?"
Interview Question – Tell me about yourself. Really that was about the most difficult. Answer Question
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