IKEA
3.6 of 5 447 reviews
www.ikea.com Delft 1 to 5 Employees

IKEA Customer Service Interview Questions & Reviews

All Interviews Received Offers

Getting the Interview 

100%

Interview Experience 

100%
0%
0%

Interview Difficulty 

2 candidate interviews Back to all interview questions
Relevance Date Difficulty
in
2 people found this helpful

Accepted Offer

Positive Experience

Easy Interview

Customer Service Interview

Anonymous Employee

I applied online and the process took 4 weeks - interviewed at IKEA.

Interview Details – Applied online and got a call about a week and a half later. Quick phone interview, then was invited to a group interview. It was rather easy, just had to show the managers that you had a personality as well as being competent. Had to design a product for ikea and build a tower with your team. Received a background check email two weeks after, and a few days later got a call to come in once more. I was offered a position on the spot. Sent to a drug test facility and had to follow up on the background check.

Interview Question – What do you know about Ikea's values?   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Easy Interview

Customer Service Interview

Customer Service
Tempe, AZ

I applied online and the process took 1 week - interviewed at IKEA.

Interview Details – After applying on the company's website I was asked to come to the store to interview. After a very simple interview with a manager for the department I was applying to. A few days after the initial interview I was asked to come back in, for what seemed like a 2nd interview but was really to be offered the position and be given a saliva drug test.

Interview Question – Mostly VERY simple situation questions. It is considered a plus to know something about the company going into interview, especially regarding sustainability or outreach programs.   Answer Question

Negotiation Details – Basically, for most positions they have a range in which they are willing to pay. Don't be afraid to ask for a decent amount, if it is reasonable they most likely will accept it.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response
RSS Feed Embed
Interviews for Top Jobs at IKEA

Worked for IKEA? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at IKEA Customer Service interview questions and advice. All interview reviews posted anonymously by IKEA employees and interview candidates.