Glassdoor is your free inside look at IKON interview questions and advice. All 29 interview reviews posted anonymously by IKON employees and interview candidates.
Accepted Offer – Interviewed in Alexandria, VA Nov 2008 – Reviewed Oct 5, 2012
Interview Details – Met with the Regional Director and Regional VP in one day. Lucky coincidence that both were in the office, since the RVP home office is about four hours away. One follow interview with a former Regional Director (now lead trainer). Offer made at the third meeting (with Regional Director)
Negotiation Details – I was able to increase the base salary by $5,000 and extend the ramp period from 6 months to 9 months
No Offer – Interviewed in Phoenix, AZ Mar 2012 – Reviewed Apr 15, 2012
Interview Details – on-line application, followed by instant phone interview with a few questions about your previous job, then an on site panel interview with 10 or more questions that are based on specific experiences from your last job. such as " Give an example of a mistake you made, how you handled it, and what you learned from it".
Accepted Offer – Interviewed in Norcross, GA Feb 2011 – Reviewed Feb 20, 2012
Interview Details – Received interview shortly after getting employee referral. Was invited to a "Recruiting Event" and then offered the job 2 days later. Churn and burn company, high turnover, mostly because the job is horrible. I did not even want to waste 1 day of my life trying to sell a copier.
Interview Question – Where do you see yourself in 5 years? View Answer
No Offer – Interviewed in Somers Point, NJ Jan 2012 – Reviewed Feb 7, 2012
Interview Details – Short interview. Required detail amount that you were looking to make
Interview Question – Compensation required Answer Question
Accepted Offer – Interviewed in Los Angeles, CA Apr 2009 – Reviewed Nov 14, 2011
Interview Details – My interview process was a little different because I already knew the Sales Manager whom I had worked with at another company. The interviews are pretty standard but once you are hired plan on spending about 4-6 months in training in order to understand the product offerings. I worked in the Legal Document Services division and not in the Copier division which IKON is mostly know for.
Negotiation Details – Every companies salary is negotiable if they really want to hire you
Accepted Offer – Interviewed in San Jose, CA Oct 2009 – Reviewed Oct 5, 2011
Interview Details – Dress for success, Mailroom, Shipping, and formal employees that worked for Kinko's is plus.
Negotiation Details – Know what you are worth as far as salary and for your experience.
No Offer – Interviewed in Worthington, OH Aug 2011 – Reviewed Oct 3, 2011
Interview Details –
I had a very smooth and pleasent interview experience with IKON. I was contacted by their recruiter and set up a time to speak with her about the position, IKON/Ricoh, and talked about my experiences. This interview lasted about 45 minutes and I learned a lot about the position (looking for new college grads).
I got a call back about a week later to set up a face-to-face interview with the 2 sales team managers that consisted of all behavioral type questions because it is an outside sales role. At this time, they currently were not hiring, but are looking to fill the position ASAP as soon as someone gets promoted. Both individuals I met with were extremely friendly and professional. Definitely a good company to get involved with.
No Offer – Interviewed in Los Angeles, CA Apr 2011 – Reviewed Jul 5, 2011
Interview Details –
I was contacted by a very nice recruiter who did the initial screening of my qualifications and provided more information about the position. She recommended me and forwarded my resume to the hiring manager. Several days later, the hiring manager contacted me to schedule an interview that Friday. I sent an email confirming that I was available Friday to be interviewed. Friday came and went without an interview. The hiring manager did not reply with time and location of the interview.
On Monday, I followed up with the hiring manager and he apologized for not getting back to me. We scheduled an interview the next day. The 1:1 interview went extremely well. The hiring manager was open and honest about the position and his expectations. The interview lasted 2 hours. The next day, I was asked to come back to meet with the hiring manager's boss, the Director of Sales, who I thought was very sharp, smart, well-organized, and an amazing person to lead a sales division. He was decisive and knew exactly the kind of person who would be successful on his team. This interview lasted 30 minutes.
I was then asked to do a "ride day" with a current AE to get a first hand feel for the job. The next day, I spent 8 hours (unpaid) in the field with a rep who showed me the ropes and answered every question I had. This rep was open, honest, friendly and had an incredible work ethic.
I was then asked to come in for a fourth interview with the General Manager. However, I withdrew my application. After the day in the field, I knew this was the wrong job for me. The job involves canvassing, going door-to-door to find leads in your territory. Other negatives were that Ikon did not reimburse for necessary expenses such as your monthly cell phone bill to contact customers, mileage, gas, parking expenses, home Internet which is necessary to contact customers and access company data from home before customer meetings. If you have a territory where parking is $20 per day, you must be prepared to pay without reimbursement. Ikon does provide AEs $200 per month for expenses but after taxes, I knew it would not be enough to cover gas for the month. This position requires lots of driving and wear on your vehicle but those expenses are not reimbursed. Also, the salary was uncompetitive compared to other companies even in this economy. In fact, I thought the salary was too low to meet ordinary living expenses and I could possibly find myself losing money to meet the added expenses of having that job.
Overall, I was impressed with the people and think this would have been a good company to work for had the salary been competitive and reimbursement for necessary sales expenses were included. Ikon has a great training program to get new sales reps up to speed. I think people new to sales would benefit from that training.
Interview Question – Why should we hire you and why Ikon? Answer Question
No Offer – Interviewed in Phoenix, AZ May 2011 – Reviewed Jul 5, 2011
Interview Details – InterviewI was conversational and was easily put at ease. Nothing unusual simply a review of experineces and trainings
No Offer – Interviewed in Lexington, KY Jan 2011 – Reviewed Feb 14, 2011
Interview Details –
A very average interview and lasted about 30 minutes. The whole bottom line here, nepotism, nepotism, nepotism.
I am not for or against nepotism. They hired a relative of an employee. They interviewed about 10 people and did not go with any of them. The requirements of the position were not so specific that no one would be able to fill it. If you are going to do this, then do not waste the time of others when you know very well who you are going to bring in and that you have to fulfill some kind of formality process.
Interview Question – How do you handle people? View Answer
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