IKON Interview Questions & Reviews
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Updated Feb 7, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 25 ratings 
“Average” Interview
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Interview Experience [?] Based on 25 ratings
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| 1–10 of 25 IKON Interviews | Sort by |
Printer Tech at IKON
Posted Feb 7, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jan 2012 in Somers Point, NJ (took a day)
Short interview. Required detail amount that you were looking to make
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Account Manager 3-Legal Document Services at IKON
Posted Nov 14, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2009 in Los Angeles, CA (took 3 weeks)
My interview process was a little different because I already knew the Sales Manager whom I had worked with at another company. The interviews are pretty standard but once you are hired plan on spending about 4-6 months in training in order to understand the product offerings. I worked in the Legal Document Services division and not in the Copier division which IKON is mostly know for.
Interview Questions
Negotiation Details
Every companies salary is negotiable if they really want to hire you
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
AE at IKON
Posted Oct 12, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Oct 2011 (took 2 weeks)
Laid back initial interview that went suprisingly well. Was scared from the start when the regional manager said that he had been with the company for three years. I think that it was a great opportunity to move up quickly, but it seems as if the turnover rate is high.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Senior Administrative Assistant at IKON
Posted Oct 5, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Oct 2009 in San Jose, CA (took a day)
Dress for success, Mailroom, Shipping, and formal employees that worked for Kinko's is plus.
Interview Questions
Negotiation Details
Know what you are worth as far as salary and for your experience.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Account Executive at IKON
Posted Oct 3, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in Worthington, OH (took 3 weeks)
I had a very smooth and pleasent interview experience with IKON. I was contacted by their recruiter and set up a time to speak with her about the position, IKON/Ricoh, and talked about my experiences. This interview lasted about 45 minutes and I learned a lot about the position (looking for new college grads).
I got a call back about a week later to set up a face-to-face interview with the 2 sales team managers that consisted of all behavioral type questions because it is an outside sales role. At this time, they currently were not hiring, but are looking to fill the position ASAP as soon as someone gets promoted. Both individuals I met with were extremely friendly and professional. Definitely a good company to get involved with.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a Group/Panel Interview.
More IKON Account Executive Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Reception at IKON
Posted Jul 22, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jan 2011 (took a day)
I already worked for IKON and had filled in for this position many times. Since I already knew the job it was easy to fill the position when it opened.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Human Resources at IKON
Posted Jul 7, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2009 (took 3 weeks)
Initial phone interview, 1:1 interview at location, final interview with Regional Mgr over phone
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Account Executive at IKON
Posted Jul 5, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Apr 2011 in Los Angeles, CA (took 2 weeks)
I was contacted by a very nice recruiter who did the initial screening of my qualifications and provided more information about the position. She recommended me and forwarded my resume to the hiring manager. Several days later, the hiring manager contacted me to schedule an interview that Friday. I sent an email confirming that I was available Friday to be interviewed. Friday came and went without an interview. The hiring manager did not reply with time and location of the interview.
On Monday, I followed up with the hiring manager and he apologized for not getting back to me. We scheduled an interview the next day. The 1:1 interview went extremely well. The hiring manager was open and honest about the position and his expectations. The interview lasted 2 hours. The next day, I was asked to come back to meet with the hiring manager's boss, the Director of Sales, who I thought was very sharp, smart, well-organized, and an amazing person to lead a sales division. He was decisive and knew exactly the kind of person who would be successful on his team. This interview lasted 30 minutes.
I was then asked to do a "ride day" with a current AE to get a first hand feel for the job. The next day, I spent 8 hours (unpaid) in the field with a rep who showed me the ropes and answered every question I had. This rep was open, honest, friendly and had an incredible work ethic.
I was then asked to come in for a fourth interview with the General Manager. However, I withdrew my application. After the day in the field, I knew this was the wrong job for me. The job involves canvassing, going door-to-door to find leads in your territory. Other negatives were that Ikon did not reimburse for necessary expenses such as your monthly cell phone bill to contact customers, mileage, gas, parking expenses, home Internet which is necessary to contact customers and access company data from home before customer meetings. If you have a territory where parking is $20 per day, you must be prepared to pay without reimbursement. Ikon does provide AEs $200 per month for expenses but after taxes, I knew it would not be enough to cover gas for the month. This position requires lots of driving and wear on your vehicle but those expenses are not reimbursed. Also, the salary was uncompetitive compared to other companies even in this economy. In fact, I thought the salary was too low to meet ordinary living expenses and I could possibly find myself losing money to meet the added expenses of having that job.
Overall, I was impressed with the people and think this would have been a good company to work for had the salary been competitive and reimbursement for necessary sales expenses were included. Ikon has a great training program to get new sales reps up to speed. I think people new to sales would benefit from that training.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
More IKON Account Executive Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Production Print at IKON
Posted Jul 5, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed May 2011 in Phoenix, AZ (took 4 days)
InterviewI was conversational and was easily put at ease. Nothing unusual simply a review of experineces and trainings
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Copy Operator at IKON
Posted Jun 9, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Sep 2010 (took 4+ weeks)
The phone interview was about 20 minutes with a recuriter. two weeks later i had two sit downs with the manager, her boss, then his boss. I was asked over and over about my managing technique, they had alot of problems on the site and wanted to make sure i would not come down too heavy.They were not prepared and i waited 30 minutes. I heard more what was wrong with the site then i did about my responsibilites. The manager has since left. Her staff was and is running amock. She has since left.
Reason for Declining
I would have taken a cut in pay.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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