ING Direct Interview Questions & Reviews
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Updated Feb 7, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 25 ratings 
“Average” Interview
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Interview Experience [?] Based on 25 ratings
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| 1–10 of 25 ING Direct Interviews | Sort by |
Sales Associate at ING Direct
Posted Feb 7, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2010 in Los Angeles, CA (took a day)
They brought in several cards with different words on them. I forget what the cards said but they were like "courage, decisiveness, ambition, etc" and they would ask you to rank the importance of each. They also asked a little bit about my previous customer service experience.
Interview Questions
Negotiation Details
There is no negotiating.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
More ING Direct Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
SQL at ING Direct
Posted Feb 4, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2011 (took 1+ week)
don't want to comment anything
Interview Questions
Other Details
The interview consisted of a Phone Interview, a Group/Panel Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Product at ING Direct
Posted Jan 12, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Dec 2011 in Markham, ON (Canada) (took 2 months)
I was contacted by a recruiter working to fill a position with ING Direct in Canada. Company is an FI focused on online and phone banking services only. The process consisted on 2 phone interviews, two intervies in person consisted of 1:1 interview with a team member to assess my cultural fit and skills as well as a group interview with again HR and the hiring leader. After that, I was invited to meet with the VP for another 1:1 interview. Lastly I was asked to return prior the holidays to meet with the CMO. All meetings went very well. My 1:1 interview lasted even double of the allocated time. Feedback received through the process was very encouraging and positive. I really enjoyed the whole team and even the Sr. Mgmtn was very helpful and nice people to talk to. The only feedback I received was that the job was "not big enough for me" in scope and responsibilites based on my broad experience and could not meet my expectations. My salary level was also a concern even though I was open to take a salary cut as I am interested in the right company than just a salary. While I tried to describe my ability to adjust and focus on this new role, I felt that this was definetely probably my biggest challenge for this role as there were no plans to make it bigger in the near future. I was advised close to Christmas that while I was the only one who went to all the levels and passed them very well, company asked for two new candidates as they felt that they could not hire without other candidates. I was somewhat surprised and the recruiter too. That was disappointing as I had no constructive criticism but it is probably related to the comment I received during the interview with one the Executives. Interview process was very detailed and intense. Questions were well prepared and focus on clearly identify the right employee. While I had to go through 5 interviews and sometimes 1:1 lasted for 1.5 hours on Q&A I felt very encouraged as the company was very serious to hire the right individual and committed to do so. I have nothing but positive to say about this organization, there are in a transformation period and wish I could still join them to help them in their objectives. I have not heard back yet if the process is still going or they have identified already a candidate but it has been over 4 weeks since my last interview and close to 3 weeks since I last spoke with the recruitier, so chances are this is not going to work out for me. It is definetely a pitty as I could definetely have a lot to offer them and even elevate the role and scope in a near future.
I am not sure if anyone has an advice for this type of situations, but I have some difficulty on this type of situations that I have too many qualifications, even though I meet all of the job requirements?
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Analyst at ING Direct
Posted Nov 28, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in Markham, ON (Canada) (took 3 days)
The interview asked about:
1. Behavioral questions;
2. Background and work experience;
3. technology side: asked to rate tech skills, asked to write some codes; asked about project details;
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Operations Support Associate at ING Direct
Posted Nov 11, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Feb 2011 (took 1 week)
I applied online. Was called in for an hour interview with two managers. Was told I would be notified with in a week of the interview if I would receive a job offer. Received the offer. Took two weeks before my first day on the job.
Negotiation Details
There was no negotiation. It was a set starting pay.
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Finance at ING Direct
Posted Oct 13, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Oct 2011 (took a day)
Call and told me basic information about the job and invited me in for a meeting. While i declined
Interview Questions
Reason for Declining
Mostly sales related
Other Details
I got the interview through a College or University and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Cafe Sales Associate at ING Direct
Posted Sep 22, 2011 — 0 of 1 people found this helpful
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 in Chicago, IL (took 2 weeks)
I was contact by a recruiter after applying online. After a quick phone interview, I had to take a personality test and complete application information online. Then, I was called in for an interview with two people. It was very relaxing and they were very easygoing. The next week, I went in for a one-on-one interview and, again, it was very relaxed. Less than a week later, I was offered the position.
Interview Questions
Negotiation Details
There really was no negotiation. I would advise future applicants to discuss negotiations in preliminary interviews with the recruiter if they are concerned with the pay.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at ING Direct
Posted Aug 2, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2011 (took 3 days)
Applied online, received an email from a recruiter to fill out an online profile. I received a phone call the next day and had a quick phone interview, and was asked to come in for an in person interview. In person interview consisted of back to back interviews with two sales managers, and they told me they would compare notes and let me know the next day. Got a call, they offered me the job.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
More ING Direct Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Financial Analyst at ING Direct
Posted Apr 21, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2010 in Philadelphia, PA (took a day)
I met the recruiters at an on-campus career fair. There seemed to be several students who had also been invited for interviews. At the interview session (about one week after the fair), they met with a whole group of interviewees then two 1:1 interviews. Their behavioral questions were intended to figure out if you could cope with starting down a very slow path to success but eventually weathering the storm. I decided that financial consulting wasn't for me.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a 1:1 Interview and a Group/Panel Interview.
More ING Direct Financial Analyst Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Financial Analyst at ING Direct
Posted Feb 24, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jul 2010 (took 1+ week)
For the entry level, I had a phone interview. Three days later, I had a 1:1 interview with a manager. He asked me general questions such as why I applied to ING Direct, why I was interested in finance and what positive outcomes I would bring to the company etc. It only took 1 hour and then he called me a week later and offered me a job.
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a Phone Interview, a 1:1 Interview, a Presentation and a Background Check.
More ING Direct Financial Analyst Interviews
Helpful Interview?
Yes |
No
Inappropriate?
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