ING Direct

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ING Direct Interview Questions in Los Angeles, CA

7 Interview Reviews

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  1.  

    Bank Associate Interview

    Anonymous Interview Candidate in Santa Monica, CA
    Anonymous Interview Candidate in Santa Monica, CA
    Application Details

    I applied online. The process took 4+ weeksinterviewed at ING Direct in January 2012.

    Interview Details

    Applied for job online via career website. Was contacted by a recruiter from the company. Spoke with recruiter on the phone and info was sent to me via email. Looked over emailed information and took required personality test online. After phone interview and personality test, was invited for interview at office. Interviewed by two different managers separately. After offer was given, was required to take drug test at independent facility.

    Interview Questions
    Negotiation Details
    Salary was fixed and stated during initial applications process. Salary for this position non-negotiable. Salary also included performance bonuses.
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Cafe Associate Interview

    Anonymous Employee in Los Angeles, CA
    Anonymous Employee in Los Angeles, CA
    Application Details

    I applied online. The process took a dayinterviewed at ING Direct in December 2010.

    Interview Details

    Ing is very selective about the people they hire. I interviewed for the cafe associate position and I was told by the managers they had been interview for over 8 months, meaning they are picky. The interview started with a video about the company so pay attention to it, they ask questions. They do everything for a reason in their interview. One of the manager started to play with his fingernails as if he was very disinterested, but it was to see how I would react. They did several other things to like this in order to gain a reaction from me. They want people who are passionate about saving and about the company. They are looking for people who are long term and are looking to grow within a growing company.

    Interview Questions
    • What do you ultimately want to be in life?   Answer Question
    • How would you respond to a customer that come in daily and you find that you have negative interactions with them?   Answer Question
    No Offer
    Positive Experience
    Average Interview
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I applied online. The process took a dayinterviewed at ING Direct in August 2010.

    Interview Details

    They brought in several cards with different words on them. I forget what the cards said but they were like "courage, decisiveness, ambition, etc" and they would ask you to rank the importance of each. They also asked a little bit about my previous customer service experience.

    Interview Questions
    Negotiation Details
    There is no negotiating.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I applied online. The process took a dayinterviewed at ING Direct in June 2010.

    Interview Details

    Typical interview. Interview by 2 coaches.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Average Interview
  6.  

    Sale Associate Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I applied online. The process took 2 weeksinterviewed at ING Direct in May 2010.

    Interview Details

    It was easy and I was excited. They made the company look very appealing. I applied online and then i recieved a prescreening call. Right after speakign with the hr associate I was offered an in person interview. I arrived and was initially shown a video with three other potential hires. After the video they split us up and we each had two interviews with current management staff. It was pretty positive and they mainly wanted to see if we fit into the atmosphere of the job.

    Interview Questions
    • Where do you see yourself in five years.   View Answer
    • Why are you applying for this position?   View Answer
    Negotiation Details
    Not much negotiation of benefits of salary what they offer is what you get and if you don't lik eit you don't accept the job.
    Accepted Offer
    Neutral Experience
    Average Interview
  7.  

    Sales Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I applied online. The process took 2 daysinterviewed at ING Direct in August 2009.

    Interview Details

    First meet with the human resource person. They give you a tour of the two sales floors so you can get an understanding of how the environment. Then you have two one on one sessions with two coaches. From observing their interviewing technique it seems they always have a plan when going in. Sometime its good cop, bad cop and sometimes they both grill you on just sales questions. When you done your walked out of the building. I received a call in two hours letting me know I go the job.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Sales Associate-Promoter Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I applied online. The process took 4 daysinterviewed at ING Direct in March 2009.

    Interview Details

    The process was very straight forward with no surprises, they let you know how everything is going to go before you arrive for the interview. They even disclose salary and expectations before interview. They have nothing to hide... You usually interview with 1 or 2 maanagers or coahes to see how well you interact with them and other associates. They want real people who are eager to learn and not set in their ways.

    Interview Questions
    • They did not have any unexpected questions except for the usuL "NAME a time you failed at something""   Answer Question
    Accepted Offer
    Easy Interview

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