IRS Interview Questions

Updated Jul 31, 2015
122 Interview Reviews

Interview Experience

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Candidate Interview Reviews

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  1.  

    Technical Specialist Interview

    Anonymous Interview Candidate
    Accepted Offer

    Application

    I applied online. The process took 3+ monthsinterviewed at IRS.

    Interview

    Very competitive, smart people

    Interview Questions

  2.  

    Data Transcriber Interview

    Anonymous Interview Candidate in Holtsville, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 2 daysinterviewed at IRS (Holtsville, NY).

    Interview

    This was done by first applying in a group setting, then general testing. To apply for the Data Transcriber position, I had to take a data entry test.

    Interview Questions

    • Only questions were based on my paperwork, by people working to process people who made it through testing to return for further processing. No traditional interviews were held.   Answer Question

    Negotiation

    No negotiation, we were told what each position paid, based on our entry grade.

  3.  

    Supervisory Internal Revenue Agent Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at IRS.

    Interview

    Apply on USA Jobs. Add transcripts, resume, cover letter. Invitation to take accounting test follows. Score an A. If you don't get an A, you can't retest and you won't get an interview. The test is easy if you have an accounting degree. Then interview with territory manager follows.

    Interview Questions

    • Questions are behavioral. "What would you do if you had to make a $20,000 adjustment to the tax of a single mother who is a waitress" or "you don't have enough time to meet every deadline and there is no overtime available. What would you do"   Answer Question

    Negotiation

    No negotiating. GS-7 or GS-9 to start

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  5.  

    Certificated Tax Preparer Interview

    Anonymous Interview Candidate in Dallas, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 1 dayinterviewed at IRS (Dallas, TX) in January 2014.

    Interview

    Detailed introduction of the job. And then have the tax training 3 half days. Candidates must take the certification test before working. One of the tests is basic, and the other one is advanced.

    Interview Questions

  6.  

    IRS Contact Representative Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    While the hiring process is lengthy the interview itself was comprised of four fairly logical questions posing potential caller scenarios.

    Interview Questions

    • A question about an apparent tax software company error mistakenly directing four taxpayers in a row to call the IRS to obtain their last year's AIG and how to deal with that.   Answer Question
  7. Helpful (6)  

    Contact Representative Interview

    Anonymous Interview Candidate in Portland, OR
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ monthsinterviewed at IRS (Portland, OR) in October 2013.

    Interview

    Getting through to the interview was very interesting indeed. The testing process was basic and thorough. Do your research on internet and you should get through their process. The whole process takes months of waiting, and then a flurry of process, and back to waiting. Best of luck!

    Interview Questions

    • The interview itself was four basic questions asking how you would deal with specific call situations. Very easy.   Answer Question

    Negotiation

    no negotiation

  8. Helpful (3)  

    Contact Representative Interview

    Anonymous Interview Candidate in Saint Louis, MO
    Accepted Offer
    Easy Interview

    Application

    I applied online. The process took 6+ monthsinterviewed at IRS (Saint Louis, MO).

    Interview

    It was very lengthy( about a 6 month process). There was a phone test, finger printing, and an interview. During the process you will be brought in with other candidates to go over your application. You must include every job within the given range and be totally honest because they will dig deep within your background. You could be fired a year after working there for not being completely honest on the application. I saw it happen to a co-worker. The interview was very laid back. The questions were mostly to determine if you could handle difficult customers and not be afraid to follow the policies and procedures.

    Interview Questions

    • Not very difficult. They will ask you to describe you experience and your plans for the future.   1 Answer

    Negotiation

    No negotiation. The pay is straightforward and predetermined based on your grade level.

  9. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Jacksonville, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at IRS (Jacksonville, FL).

    Interview

    Easy interview, need to fulfill minimum requirements then take an online test to see how well you read and comprehend material, background checks and if bilingual need to pass a language proficiency test.

    Interview Questions

    • How would you deal with screaming customers or stressful environments?   2 Answers

    Negotiation

    No negotiation, this is government, take it or leave it.

  10. Helpful (1)  

    Revenue Agent Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 6+ monthsinterviewed at IRS.

    Interview

    You apply on usajobs. When you fill out the grade questionnaire the answers are important. Then you are invited to take a test online. The results of the test and qualifications are scored giving you a ranking. They interview the highest ranking individuals. It took about 6 months to get a job offer.

    Interview Questions

    • How would you handle working with an individual who owes more than she can afford to pay?   1 Answer
    • You have a voicemail, email, and a case you are supposed to be working on, what do you do?   1 Answer

    Negotiation

    There isn't much room for negotiating. If you make more currently you should try to bring it up. Most people start with what they are offered. Grade is very important. The grade you start at cannot be changed once you start working.

  11. Helpful (1)  

    Contact Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Average Interview

    Interview

    They post the job, you apply, a couple months later you get an email (check your spam!) telling you to take an online assessment. If you pass, they contact you to come to the federal building for fingerprints, paperwork, and interview. While there they have you sit in one of the cubicles and take a call from someone (another manager maybe???) in a sort of role playing thing.

    Interview Questions

    • Before you took the evaluation calls, you were given a number in order to log in to the phone. What was that number called?   Answer Question

    Negotiation

    No negotiation.

See What IRS Employees Are Saying

 Former Anonymous Employee in Washington, DC

Pros: “nope. nope. nope. nope. nope.”“nope. nope. nope. nope. nope.” – Full Review

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