I applied through an employee referral and the process took 3 weeks - interviewed at ITT Technical Institute in November 2013.
Interview Details – Online application, complete personality test, when chosen, invited to a group interview, then a second interview.
Interview Question – Experience and salary requirements Answer Question
Negotiation Details – none
Very Difficult Interview
I applied through an employee referral and the process took 3 months - interviewed at ITT Technical Institute in July 2012.
Interview Details – Rediculously drawn out interview process. I had multiple phone interviews, group interviews, and 1:1 interviews with a number of different people who were never clear on the next step in the process or when a decision would be made. I was told a final decision would be made multiple times more than 2 months before final decision was actually made.
Interview Question – What skills do you have that you believe will prepare you for this career? Answer Question
Negotiation Details – Non-existent. All decisions come down from corporate and your input means nothing. Don't expect calling and requesting an update on status to warrant any results. Chances are the person who interviewed you has no idea where your application stands.
The process took 4+ weeks - interviewed at ITT Technical Institute in November 2011.
Interview Details – This was the most unorganized business I have ever been to. I went in for an interview and the director had left. She didn't tell anyone to contact me. I told the girl at the desk to forget it and that I could not work in such an unorganized place.
Reason for Declining – unorganized
The process took a day - interviewed at ITT Technical Institute in October 2011.
Interview Details – I was called by the Director of Recruiting for a Phone interview. I was asked to complete a short Skills test online and come in for a group interview. I arrived at the group interview, and I was the only one there. I talked for a few minutes with the Director of Recruiting, and then I took a longer skills test and a personality test. He said they would contact me within a couple days for a second interview if my tests went well. I never heard back from them. I tried following up, but my calls were sent to voicemail by the receptionist.
The process took 2 weeks - interviewed at ITT Technical Institute in August 2010.
Interview Details –
I applied for the position online, responding from a posting on the company's website. About 1 week after I applied I received a call that asked me if I would be willing to come in for "the next step in the process". I showed up at the selected time and waited about 20 minutes when someone came to greet me and take me to do a skills/intelligence test. They asked me if I had a copy of my resume because their 'computer wont print it out correctly.' After the test was over, I notified the recruiter and waited for them to collect my scores. After retrieving my scores they said they would like to do an interview and gave me the option of doing one then or the next day. During the interview the recruiter was extremely friendly but also a bit rudely sarcastic. It became apparent pretty fast that the recruiter thought I was not qualified and didn't have enough experience for the entry-level position. The recruiter then asked me to give her a description of the job I was applying for and I responded, listing 3-4 major things from the job description that I had read. She then responded saying "that's not bad for knowing nothing about the job" and told me that this was a "sales" position and mentioned nothing else but the sales aspect of the job. (After leaving I reviewed the job description and the words 'sale,' 'sales,' 'product' or anything even implying a "sales" position was not listed.)
The interview consisted of roughly 9-10 questions about my previous experience in customer service/sales including very standard questions (tell me of a time when you... 'dealt with a difficult customer,' 'had problems with a co-worker,' 'did an excellent job selling'...including the resolution of the story). Throughout the interview we were interrupted a few different times because the recruiter had phone calls. The recruiter then told me some about the salary and benefits of working with ITT Tech, asked if I had any questions, and then said if they were interested they would contact me for another interview very soon.
While the interview wasn't particularly hard, I would have liked to have been respected a little more. I was familiar with the job description and stated that to the recruiter but because I didn't interpret the job description and boil it all down to 'sales' I was labeled as someone who was applying for a job they knew nothing about. The phone calls were beyond rude in my opinion. I turn my phone off when I come to an interview, the least they should do is notify the secretary they are unable to take calls for the next 15 min.
While I would label this experience as negative, it only seemed to characterize the HR staff. The secretary and other workers that passed through the office were extremely kind and friendly. The HR staff however, had overwhelmed themselves with interviews (each of the phone calls taken during my interview were from other interviewees that were calling to check on their status and while I was waiting in the lobby initially there were at least 2-3 calls for the same thing and one other person waiting to be interviewed.) and i believe it affected their professionalism.
1) Go to a group recruiting introduction. (they seemed to favor these and my recruiter seemed to imply they give you good information about the positions available)
2) Prepare answers to typical entry-level 'sales' and 'customer service' questions. This will be your interview.
I applied online and the process took a day - interviewed at ITT Technical Institute.
Interview Details – A very scripted interview process, comprised entirely of behavioral interview questions. It included a PowerPoint presentation about the company, a reading/math test (the Wonderlic), and a personality test. The interviewer will likely be the Manager or Director of Recruitment (if you're going into the Marketing Department). You will also speak with the Campus Director.
Interview Question – Tell me about a time that you resolved a conflict. Answer Question
Interviewed at ITT Technical Institute
Interview Details – Applied online and received a phone call about a week later, had a very brief phone screen then invited to come in for 1:1 interview with Director of Recruitment and another manager. 2 hour interview process, including tour of school. A lot of basic situational questions around customer service, sales and handling conflict in workplace. HUGE push for selling education. Stressed that a lot of the students they enroll come from poor neighborhoods. Was offered the positon that day, met the Dean and was asked to fill out background check form during my interview and was asked when I could start.
Interview Question – "How street can you be?" -I refused to answer this question Answer Question
I applied online and the process took 1 week - interviewed at ITT Technical Institute in February 2012.
Interview Details – Had to take a skills test, including solving math problems - this seemed a bit strange and irrelevant to the job. The phone interview was also arduous, and the interviewer kept pushing on questions that I had either already answered or did not apply to my situation.
Interview Question – Having to take a math skills assessment Answer Question
I applied online and the process took 2 days - interviewed at ITT Technical Institute in February 2012.
Interview Details – Initial short phone interview, then 2+ hours of face to face interview. During the face to face, had to take 2 timed apptitude tests and 1 personality test. Interview was strange and short, the majority of the time was taking the tests.
Interview Question – What do you perceive this job entails? Answer Question
I applied through a recruiter and the process took 2 weeks - interviewed at ITT Technical Institute in January 2012.
Interview Details – Extensive process. Thorough and informative group interview. Stresses importance of selling education.
Interview Question – What can you offer the company? Answer Question
-Immediate supervisor was level headed- understood how to play the game
-Lots of overtime (if you like the $)
-Work at your own pace (company mandated pace seems 'slow')
-Co-workers were nice, but some were bullies – Full Review
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