ITT Technical Institute Educational Recruiter Interview Questions & Reviews
Updated Feb 28, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 10 ratings |
Interview Experience [?] Based on 10 ratings
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Educational Recruiter at ITT Technical Institute
Posted Feb 28, 2012
3.0
Average Interview
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Overall Negative Experience
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Received and Accepted Offer
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Interviewed Aug 2011 (took 1 week)
Had to take a skills test, including solving math problems - this seemed a bit strange and irrelevant to the job. The phone interview was also arduous, and the interviewer kept pushing on questions that I had either already answered or did not apply to my situation.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Educational Recruiter at ITT Technical Institute
Posted Feb 17, 2012
2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Sep 2011 (took 2 days)
Initial short phone interview, then 2+ hours of face to face interview. During the face to face, had to take 2 timed apptitude tests and 1 personality test. Interview was strange and short, the majority of the time was taking the tests.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Educational Recruiter at ITT Technical Institute
Posted Jan 25, 2012
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2011 (took 2 weeks)
Extensive process. Thorough and informative group interview. Stresses importance of selling education.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Educational Recruiter at ITT Technical Institute
Posted Jan 18, 2012
4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2011 (took 2 days)
Initial phone interview followed by an invitation to visit the campus. One on one interviews by Director of Recruiting, one of the current education recruiters, and the Campus Director. The one on one interviewers have a number of questions to ask related to previous experiences: Tell me about a time when you disagreed with your boss on an important matter and how you handled it. Some also have a group interview with all the recruiters. Then took the Wonderlic assessment for skills and intelligence to do the job. Background check is quite extensive because of the industry and state requirements. Corporate also reviews each applicant and does background check.
Interview Questions
Negotiation Details
Nothing was negotiable. Depending on your previous experience they may (if it's low) give you a lower salary than is the standard. I was at the top and there was nothing to negotiate.
Other Details
I applied In-Person and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Educational Recruiter at ITT Technical Institute
Posted Dec 20, 2011
2.0
Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Nov 2011 (took 6 weeks)
The first step in the process is an enrollment test. The next step is a group interview followed by a personality test and another enrollment exam followed by an individual interview. It all takes over a month with little feedback. The group interview is mostly propaganda about ITT Tech and the reasons a person should try to sell the school to potential students.
The job requires a bachelor's degree but the recruiter spends most of their day on the phone selling a $50,000 degree to students who mostly depend on financial aid at high interest rates.
I had to call and email the recruitment manager multiple times to set up interviews. I also had to visit the school 3 different times to complete their exams because their computer system (at a technical school where they teach computer science) crashed multiple times.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Educational Recruiter at ITT Technical Institute
Posted Nov 30, 2011
3.0
Average Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Nov 2011 in Tucson, AZ (took 4+ weeks)
This was the most unorganized business I have ever been to. I went in for an interview and the director had left. She didn't tell anyone to contact me. I told the girl at the desk to forget it and that I could not work in such an unorganized place.
Reason for Declining
unorganized
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Educational Recruiter at ITT Technical Institute
Posted Nov 2, 2011
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2011 (took a day)
I was invited to attend a group interview at ITT Technical Institute. The position I applied for was Educational Recruiter, and the man who interviewed the attendees was the Director of Recruitment. The Director did many things right and fairly; he told us, first of all, what the job was going to involve (phone sales); he gave us a chance to leave if we weren't interested (none of the eight people in attendance did); and he gave us a tour of the facility. Then he asked each of us for a one-minute introduction, an opportunity for us to sell ourselves in front of the other candidates. After this, he took each of us to a room with a computer and set us up to take an aptitude test and a personality inventory. I, pesonally, found the personality inventory quite distracting, for it asked for two answers to every question: the first the way an ideal employee would answer, the second the way I would answer. I found myself worrying so much about "what" was being measured that I wasn't able to concentrate on the answers in the way I feel I should have. Two days later I received a letter thanking me for my time.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Educational Recruiter at ITT Technical Institute
Posted Oct 31, 2011
2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Richardson, TX (took a day)
I was called by the Director of Recruiting for a Phone interview. I was asked to complete a short Skills test online and come in for a group interview. I arrived at the group interview, and I was the only one there. I talked for a few minutes with the Director of Recruiting, and then I took a longer skills test and a personality test. He said they would contact me within a couple days for a second interview if my tests went well. I never heard back from them. I tried following up, but my calls were sent to voicemail by the receptionist.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Educational Recruiter at ITT Technical Institute
Posted Aug 12, 2010 — 2 of 2 people found this helpful
3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jul 2010 in Phoenix, AZ (took 2 weeks)
I applied for the position online, responding from a posting on the company's website. About 1 week after I applied I received a call that asked me if I would be willing to come in for "the next step in the process". I showed up at the selected time and waited about 20 minutes when someone came to greet me and take me to do a skills/intelligence test. They asked me if I had a copy of my resume because their 'computer wont print it out correctly.' After the test was over, I notified the recruiter and waited for them to collect my scores. After retrieving my scores they said they would like to do an interview and gave me the option of doing one then or the next day. During the interview the recruiter was extremely friendly but also a bit rudely sarcastic. It became apparent pretty fast that the recruiter thought I was not qualified and didn't have enough experience for the entry-level position. The recruiter then asked me to give her a description of the job I was applying for and I responded, listing 3-4 major things from the job description that I had read. She then responded saying "that's not bad for knowing nothing about the job" and told me that this was a "sales" position and mentioned nothing else but the sales aspect of the job. (After leaving I reviewed the job description and the words 'sale,' 'sales,' 'product' or anything even implying a "sales" position was not listed.)
The interview consisted of roughly 9-10 questions about my previous experience in customer service/sales including very standard questions (tell me of a time when you... 'dealt with a difficult customer,' 'had problems with a co-worker,' 'did an excellent job selling'...including the resolution of the story). Throughout the interview we were interrupted a few different times because the recruiter had phone calls. The recruiter then told me some about the salary and benefits of working with ITT Tech, asked if I had any questions, and then said if they were interested they would contact me for another interview very soon.
While the interview wasn't particularly hard, I would have liked to have been respected a little more. I was familiar with the job description and stated that to the recruiter but because I didn't interpret the job description and boil it all down to 'sales' I was labeled as someone who was applying for a job they knew nothing about. The phone calls were beyond rude in my opinion. I turn my phone off when I come to an interview, the least they should do is notify the secretary they are unable to take calls for the next 15 min.
While I would label this experience as negative, it only seemed to characterize the HR staff. The secretary and other workers that passed through the office were extremely kind and friendly. The HR staff however, had overwhelmed themselves with interviews (each of the phone calls taken during my interview were from other interviewees that were calling to check on their status and while I was waiting in the lobby initially there were at least 2-3 calls for the same thing and one other person waiting to be interviewed.) and i believe it affected their professionalism.
Advice:
1) Go to a group recruiting introduction. (they seemed to favor these and my recruiter seemed to imply they give you good information about the positions available)
2) Prepare answers to typical entry-level 'sales' and 'customer service' questions. This will be your interview.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview, an IQ/Intelligence Test, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Educational Recruiter at ITT Technical Institute
Posted Jul 7, 2010
1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jul 2010 (took a day)
Was asked to come in to do an online test. I failed a portion of the online test and was told there is no need to waste my time with an interview since I don't meet requirements. I could have done that test at home. Also, I didn't meet experience requirements according to the interviewer despite the fact there are less experienced people than me (that I know very well) working at this site. Make the decisions how you want to make them but it makes no sense to bring someone in to do something they could go at home, especially since looking at my resume could have told you all you wanted to know.
Interview Questions
Other Details
The interview consisted of a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
