Bright House Networks
3.4 of 5 122 reviews East Syracuse, 061 50 to 149 Employees

Bright House Networks Customer Service Representative Interview Question

I interviewed in Auburndale, FL and was asked:
"If a customer called in to cancel their service, and switch to a competitor, what would you say to that customer to keep their business?"
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Part of a Customer Service Representative Interview Review - one of 30 Bright House Networks Interview Reviews

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just gave answers that I thought would be good response, (i.e. more packages to choose from, better customer service, better internet connections) and I was a current customer of the other provider and express my dislike for that company as it was the only company available for my area (monopolized)
- Interview Candidate on Oct 21, 2009 Flag Response

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Bright House Networks – Why Work for Us?

We’re Bright House Networks, an organization that’s achieved extraordinary success by developing and delivering premier cable systems and service. As the sixth largest company in our industry, we can offer you the… Full Overview

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