Take a bit of time to go through the return with them explaining how it all works. Let them know it is your job to get them the best result and show them ways you have helped them. Let them know you are sympathetic to their situation.

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Jackson Hewitt Overview (JTX)

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Website www.jacksonhewitt.com

HQ Parsippany, NJ

Industry

Accounting Services

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300+ Employees, $213M+ Revenue

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H&R Block, Intuit, Liberty Tax Service

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Interview Question for Tax Preparer at Jackson Hewitt:

If a taxpayer is upset about his outcome of the return, how would you approach to this?

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