View All num of num See all Photos Apple www.apple.com Engaged Employer Overview Reviews Salaries Interviews Jobs Photos Benefits 4.5k Reviews 10k Salaries 2.9k Interviews Follow Add Review or Salary Follow Add Review or Salary Interview Question At Home Advisor Interview Denver, CO Apple If someone called in and stated that their computer would not connect to the internet what troubleshooting steps would you go through. This isn't a difficult question but it is the most difficult they asked. Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 2 Answers This post has been removed. Please see our Community Guidelines or Terms of Service for more information. ▲ 12 ▼ -turn the wifi off wait 10 seconds then turn it back on-reset modem-power down modem wait 10 seconds the power it back on and check connection-also try powering down the actual computer Anonymous on Dec 11, 2013 Interviews > At Home Advisor > Apple Add Answers or Comments To comment on this, Sign In or Sign Up.