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Interview Question for Senior Web Systems Administrator at AOL:

Dec 24, 2009

1 of 2 people found this helpful

If the customer was on the phone angry and pressuring to get the system back online but you didn't know what the issue was how would you deal with the situation

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1 of 2 people found this helpful

Dec 24, 2009

by Interview Candidate:

Try to keep the customer informed while solving the problem. Makey them feel their problem is the only issue your focused on. Show the customer sucess no matter how little to gain their confidence.

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34 Interview Reviews |

Interview Question for Senior Web Systems Administrator at AOL:

If the customer was on the phone angry and pressuring to get the system back online but you didn't know what the issue was how would you deal with the situation

Answers & Comments (1)

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