Greet the customer, and excuse yourself to answer the phone before 3 rings. Cover all bases and customers understand if you're busy/alone so long as you're courteous and expedient.

Helpful Answer?

Yes | No

Inappropriate?

To comment on this question, Sign In with Facebook or Sign Up

You might also be interested in: Interview Questions, Retail Sales Representative Interview Questions, AT&T Wireless Interview

AT&T Wireless Overview

Edit

Website www.wireless.att.com

HQ Atlanta, GA

Industry

Wireless Network Operators

Size

43,100+ Employees

Competitors

T-Mobile, Verizon Wireless, Sprint Nextel

Interviews by Company

Salaries by Company

Tags are like keywords that help categorize interview questions that have something in common.

About Us | Feedback | Help

Glassdoor ® is a registered trademark of Glassdoor, Inc.

Overview

Salaries

Reviews

Interviews

Photos

Jobs

Connections

155 Interview Reviews |

Interview Question for Retail Sales Representative at AT&T Wireless:

If you had a customer who was in the store and just as you were about to talk to them the phone rang, what would you do, in what time frame, and why?

Answers & Comments (1)

Flag this {0} as inappropriate

Thank you!

Oops!