Interview Question

CSSR Interview(Student Candidate) Jacksonville, FL

If you had a difficult customer how would you handle them?

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Interview Answer

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FIRSTLY I WILL GIVE HIM A SEAT,AND OFFER WATER THEN I WILL LISTEN HIS PROBLEM CAREFULLY AND UNDERSTANDING IN BETWEEN THE LINES I WILL ANSWER HIM.IF IT WAS PROBLEM FROM OUR END I WILL ADMIT IT AS A COMPLAINT AND I WILL SOLVE IT AND THAT COMPLAINT I WILL SENT TO MY HUMAN RESOURCE DEPARTMENT TO HANDLE IT AND TO MAKE A PERMANANT SOLUTION OF IT.

MARIA on Jul 24, 2012

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