Getting an Interview
Getting an Interview
Interviews for Top Jobs at Illinois Tollway
- IT (1)
- Documentation Manager (1)
- Project Manager (1)
- Customer Service Representative (1)
- Business Systems (1)
- Toll Collector (1)
- Intern (Business Systems) (1)
- Marketing & Communications Intern (1)
Helpful (2)No OfferNeutral ExperienceAverage Interview
I applied through other source. The process took 6+ months – interviewed at Illinois Tollway (Downers Grove, IL) in March 2010.
Submitted my application 6 months prior to getting a call for an interview. I was more like a screening interview when I found myself waiting outside an office with a couple other applicants. A couple hours later I was in front of a three person interview panel with scripted questions. (Typical Project Management type questions). It lasted for about an hour and said they would be getting back to me in about a week but haven't heard anything in over a month.
Helpful (3)Accepted OfferNeutral ExperienceEasy Interview
The process took 1 day – interviewed at Illinois Tollway (Downers Grove, IL) in December 2009.
This is a RUTAN interview process. All interviewees are asked the same questions, without variation. The interviewer will not clarify the meaning of a question. Unless you ask questions at the end of the interview, a typical interview will last approximately 10 minutes with very little or no meaningful feedback.
There is limited ability to negotiate. The salary ranges are largely fixed. Although salary is somewhat negotiable, other benefits are fixed.
- Declined OfferNegative ExperienceAverage Interview
The process took 1 day – interviewed at Illinois Tollway (Downers Grove, IL) in August 2009.
Standardized questions given in a panel format. No opportunity to clarify questions or really get a feel for the position or the organization. The interviewers take many notes making it unclear if they are really listening. Interviews are scheduled with very minimal time and not long enough to effectively answer questions. Be prepared to wait for your scheduled start time due to scheduling conflicts.
- Experience with internal systems that are custom where no one would have had experience unless having been previously employed there. Answer Question
Helpful (2)No OfferPositive ExperienceEasy Interview
The process took 2+ months – interviewed at Illinois Tollway (Downers Grove, IL) in June 2009.
After submitting my application I was called 2 or 3 weeks later and told to come in for a 50 minute basic math test. About 70 people showed up on my test date. There were about 50 or 60 questions. It is all addition, subtraction, multiplication, and division of whole numbers. No Algebra. make sure you get scratch paper from the tester. You need at least a 75% score to pass.
I was called 2 or 3 weeks after that for an interview. The other people waiting were scheduled 5 minutes apart. The interview itself was very pleasant and with 3 individuals. They asked 10 questions. One question was about my customer service experience, another was please explain how my education would help me do my job, another was tell us about an irate customer and how you resolved the situation, another was a problem you encountered on the job and how you solved it. Another was about teamwork. They also asked me about any disciplinary action I had on previous jobs and specifically with respect to attendance.
Overall, everyone was very pleasant. They said they would be making a decision in about a week and thanked me for coming in.
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