Verizon Wireless

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Interview Question

Retail Leadership Development Program Interview Phoenix, AZ

Imagine you are a team leader and have participated in a

  training explaining a new scheduling system. This scheduling system will increase customer service but will also require that the sales reps work more weekends. Now, you have to go explain this system to your co-worker. Role-play.
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Interview Answer

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Highlight that this is a good move for the company and for the customers. Mention that while sales reps will be working more weekends, the total hours will not have increased. Point out the benefits of having those weekdays off.

Interview Candidate on Jun 15, 2012

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