View All num of num See all Photos Salesforce www.salesforce.com Engaged Employer Overview Reviews Salaries Interviews Jobs Photos Benefits 1.2k Reviews 2.6k Salaries 526 Interviews 1.0k Jobs Follow Add Review or Salary Follow Add Review or Salary Interview Question Account Executive Interview Salesforce In your opinion - What is one of the most valuable products SFDC offers? Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 2 Answers ▲ 3 ▼ Service Cloud - The ability for a company to secure immediate user feedback via social media is invaluable. Further the ability to immediately address a customer's concern via social media creates cheerleaders rather than detractors. (actual answer much longer but you get the gist) Interview Candidate on Mar 3, 2013 ▲ 1 ▼ Service cloud is more geared to mobile service indiviuals worling in the field or as CSRs on the phone. Social or chatter has little to do with gathering social feeds on customer concers. You are speaking of the Radiany 6 social listening componets for the marketing cloud. Get you facts straight! Helloooo on Mar 3, 2014 Interviews > Account Executive > Salesforce Add Answers or Comments To comment on this, Sign In or Sign Up.