Indigo Books & Music

  www.chapters.indigo.ca
  www.chapters.indigo.ca

Indigo Books & Music Interview Questions

Updated Dec 2, 2014
Updated Dec 2, 2014
22 Interview Reviews

Interview Experience

Interview Experience

90%
0%
9%

Getting an Interview

Getting an Interview

51%
26%
9%

Interview Difficulty

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Average

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    Anonymous Interview Candidate in Toronto, ON (Canada)
    Application Details

    I applied online. The process took 3 weeksinterviewed at Indigo Books & Music.

    Interview Details

    Applied online, was contacted for an interview about 2 weeks later. It was a group interview ( me with 3 others) We were asked to introduce ourselves, then "Explain your previous experience with relevance to the position. Typical interview questions.

    Interview Questions
    • Name the last book you read and who the author was; (role play) how would you sell and convince to me to read that book.   Answer Question
    No Offer
  2.  

    Marketing Director Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source – interviewed at Indigo Books & Music.

    Interview Details

    Quick response time on resume and first interview. Was lead to believe it was a very good interview and resume would be passed along. Was disappointed in unprofessionalism in lack of response after that point. I expected the truth and a quick note to say they went with someone else. Common curtesy.

    Interview Questions
    No Offer
    Negative Experience
  3.  

    Marketing Email Coordinator Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took a weekinterviewed at Indigo Books & Music.

    Interview Details

    It was fairly easy. It was very casual. It was not intimidating at all. Probably one of the easiest interview I've ever experienced. It wasn't a full time job, it was a contract to hire job.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Keyholder Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 daysinterviewed at Indigo Books & Music.

    Interview Details

    Long questionnaire online, varies every time it's taken, after the questionnaire, you either get put through based on your answers, or not. If you do get put through, you answer questions in an interview based on the responses you gave that were considered wrong or negative. You may or may not be called back for a second interview, usually it's just a reference check after the first and then a call with a job offer.

    Interview Questions
    Negotiation Details
    There was no negotiation phase. It was a take what you get situation.
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Customer Experience Representative Interview

    Anonymous Interview Candidate in Milton, ON (Canada)
    Anonymous Interview Candidate in Milton, ON (Canada)
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Indigo Books & Music in August 2012.

    Interview Details

    Terrible interview process. They sent my acceptance e-mail to the wrong person. Someone with my last name in Brazil. Thank God this man tracked me down on Facebook and sent me the e-mail. Otherwise, I wouldn't have gotten the job.

    Interview Questions
    • 1. What do you know about this company?   View Answer
    Negotiation Details
    There was no negotiation I was only 15 so I took whatever they offered
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    CER Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took a weekinterviewed at Indigo Books & Music in August 2011.

    Interview Details

    Got called for an interview. Manager was really kind and after asking a series of questions made an appointment for a second interview with the general manager.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Cashier Interview

    Anonymous Interview Candidate in Montreal, QC (Canada)
    Anonymous Interview Candidate in Montreal, QC (Canada)
    Interview Details

    Group interview at first. They all ask the same questions (like why do you want to work here? What can you contribute to the company...). They are really looking for someone who stands out, so don't be afraid to speak up during the group interview and break the ice (they love it).

    Recall during the interview the company's values (which are to always be there for the customers, etc), it is crucial. Also show your interest for chances to grow in the company.

    Interview Questions
    Negotiation Details
    Took one day
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Customer Experience Representative Interview

    Anonymous Interview Candidate in London, ON (Canada)
    Anonymous Interview Candidate in London, ON (Canada)
    Application Details

    I applied online – interviewed at Indigo Books & Music.

    Interview Details

    Applied online and had to complete a questionnaire, got a call a week later for an interview. Interviewed with one manager then had another the same day about 10 minutes later with the head manager. Got hired on the spot. They asked questions regarding your favourite books, company policies and the love of reading foundation. Do your research on the company!

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Customer Experience Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Indigo Books & Music.

    Interview Details

    Sent an application online and then got a small phone interview a week later. Asked why I wanted to work there, my availability, other standard questions and told me about the group auditions which were scheduled the next week. The group auditions were 5 people including myself. We were asked three questions and played a game that was a team building exercise. The game was to basically demonstrate how we all function in a team. Interview was roughly 45 min. Received my offer in two days. The audition was super relaxed. They were hiring 24 people for Xmas, so they even said at the end of the interview that we all had a pretty good chance of getting hired. For those that have auditions with worse odds, you have to stand out! (I'm super shy, so I know it's easier said than done) Take control of the group, be vocal, and just try not to be a wallflower. If you're naturally outgoing, it'll be a piece of cake.

    Interview Questions
    • Tell us about a time you dealt with a customer who had an unreasonable demand. What did you do?   View Answer
    • Tell us about a bad day you had.   Answer Question
    • Tell us about a time you didn't meet a deadline.   Answer Question
    Negotiation Details
    Minimum wage seasonal job, so no negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  11. 1 person found this helpful  

    CER- Permenant Part-time Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took a weekinterviewed at Indigo Books & Music.

    Interview Details

    Applied for the position online and heard a response within a week. Was asked to come in for a group audition. 40+ applicants were divided into groups and asked to participate in 3 activities, being reviewed by different department managers and the GM. The whole process lasted almost 2 hours and involved a team activity, a questions section and than role playing. You need to have an outgoing personality and really speak up as you are competing for the position. It was an enjoyable experience and different from the typical, tense one on one sections.

    Interview Questions
    • The usual, tell me about a time when you had to handle a difficult situation in the work place. What was it and how did you handle it?   Answer Question
    Negotiation Details
    No negotiation
    Accepted Offer
    Positive Experience
    Easy Interview

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