Indigo Books & Music Customer Experience Representative Interview

Interview Details – Applied online and had to do a questionnaire. Few days later, I got an email telling me to book my own interview appointment on a website. Had to wait about a week before it showed the available times for me to schedule myself.

Overall, it was a very average interview. Interview process was pretty lengthy for a part time job. Was around 40 minutes for first interview, and 20 minutes for second interview.

They first will go through your resume, such as having you describe your work experience, why you chose your school program, etc. Next they will do some warm up interview questions, such as what you know about Indigo and why you want to work there. Lastly, the longest part, will be a series of behavioral questions.