Work in HR? Unlock Free Profile

Infocrossing Senior Service Delivery Manager Interview Questions & Reviews

All Interviews Received Offers

Getting an Interview  


Interview Experience  


Interview Difficulty  

Average Difficulty
1 candidate interview Back to all interview questions
Relevance Date Difficulty

Accepted Offer

Positive Experience

Average Interview

Senior Service Delivery Manager Interview

Senior Service Delivery Manager

I applied through a recruiter and the process took 3 weeks - interviewed at Infocrossing in June 2011.

Interview Details – Phone interviews since the majority of Executive/Senior Management were out of town. Face to face interview with Exeutive Lead and then Account Team.

Interview Questions

  • How do you ensure customer satisfaction in a matrixed global environment with shared resources?   View Answer
  • How do you handle the customer when they are not correct? How do you turn around the situation for the relationship?   View Answer

Negotiation Details – I negotiated up front with the recruiter. Job went from contract to hire. Salary changed but position became base plus comission.

Worked for Infocrossing? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.