InsideView Customer Success Manager Interview Questions & Reviews
Getting an Interview
Customer Success Manager Interview (Positive Experience; Difficult Interview)
I applied online and the process took 3 weeks - interviewed at InsideView in January 2011.
Interview Details – Everyone involved was very professional and friendly, from the recruiter handling the logistics to the manager to the team members who did the group interview. I was very disappointed not the get the offer because it seems like a dynamic company with good growth potential. I guess they were looking for someone with a pure tech background. More and more it seems like a waste of time to talk to tech companies if you don't have tech on your resume. Younger people reading this should get some tech names on the resume if you want to get in to cool companies like InsideView at some point.
Customer Success Manager Interview (Neutral Experience; Average Interview)
I applied through other source and the process took 3 weeks - interviewed at InsideView.
Interview Details – Very quick process... Multiple interviews with both potential peers and leaders of the company. Last step: Presentation to the whole team. Because many people are involved in the process, I have heard that sometimes it takes some time. In my case, it was pretty quick.
Interview Question – I didn't find anything unexpected in the interview. There were questions about my understanding of technology... The difference betwee cloud and on-prem, for instance. But that wasn't difficult. Answer Question
Negotiation Details – Worked with hiring manager and then HR. A little negotiation, but not a lot.