InterContinental Hotels Front Desk Agent Interview Questions & Reviews
Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 6 ratings |
Interview Experience [?] Based on 6 ratings
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Front Desk Agent at InterContinental Hotels
Posted Jul 18, 2011
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2009 in Chandler, AZ (took a day)
1 interview with the Front Desk Manager followed by an interview with the Rooms Division Manager. They did a background check, drug test, and group orientation. The employer wanted to know about my education background as well as background in working in face-to-face customer service.
Interview Questions
Negotiation Details
There was little room to negotiate - there was room to gain an extra dollar per hour with experience and the right personality which would fit the present personnel.
Other Details
The interview consisted of a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Front Desk Agent at InterContinental Hotels
Posted Sep 20, 2010
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2008 (took a day)
You have to go to Landrum Staffing and complete thier hiring process. Then bring your resume or call Crowne so see who to talk to at Landrum and they pretty much decide who to send over or not.
Interview Questions
Negotiation Details
It was not hard at all just alot of paper work.
Helpful Interview?
Yes |
No
Inappropriate?
Front Desk Agent at InterContinental Hotels
Posted Sep 12, 2010
1.0
Very Easy Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Sep 2010 (took a day)
I sent a resume and cover letter and they contacted me to schedule an interview. She greeted me and we chatted and I left.
Interview Questions
Reason for Declining
Got a better one
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Front Desk Agent at InterContinental Hotels
Posted Aug 24, 2010
2.0
Easy Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Jan 2009 (took a day)
I walked in and applied and immediately the manager asked to interview me on the spot.
Interview Questions
Reason for Declining
She wanted to pay me $8 but I would not take anything less than $9 an hour
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Front Desk Agent at InterContinental Hotels
Posted Aug 21, 2010
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2008 (took 2 weeks)
I took in my application and waited about three days and went back in to see if they had a chance to look over my application. I was told I would be called if I needed an interview. Three days later (again) I went in and met the manager who gave me a small interview on the spot and also set me up for a interview for the next day. I then met with the manager and the assistant manager who hired me after a short interview that consisted of basic interview questions.
My manager later told me that the main reason I was hired was because I dressed up even when coming in to see if they had seen my application. (FIRST IMPRESSIONS ARE EVERYTHING!!)
Interview Questions
Negotiation Details
My manager was very willing to work with my schedule.
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Front Desk Agent at InterContinental Hotels
Posted Feb 16, 2010
1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2010 in Tampa, FL (took a day)
A friend recommended me. Interview process short and sweet and to the point. Offered me a job the same day.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?

