InterContinental Hotels Group

www.ihgplc.com
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InterContinental Hotels Group Interview Questions

Updated Feb 24, 2015
Updated Feb 24, 2015
121 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Devops Engineer Interview

    Anonymous Employee in Atlanta, GA
    Anonymous Employee in Atlanta, GA
    Application Details

    interviewed at InterContinental Hotels Group in February 2015.

    Interview Details

    2 phone interviews, 1 face to face, followed up by another phone interview.
    General open ended questions..."What have you done with ...?" Some questions like "Explain how xyz was done previously and your role with it." All of that was during the first 2 calls and the face to face. For the 3rd call the lower level person who did not make the hiring decision kept asking very technical questions about subjects that were not relevant, technologies that were outdated, or about items that I had already stated that I was not familiar with. He kept asking the same questions just rewording them.
    They said they really liked me and thought I was a good fit at the face to face but then never called me back to say yes or no.

    Interview Questions
    • General open ended questions..."What have you done with ...?" Some questions like "Explain how xyz was done previously and your role with it." All of that was during the first 2 calls and the face to face. For the 3rd call the lower level person who did not make the hiring decision kept asking very technical questions about subjects that were not relevant, technologies that were outdated, or about items that I had already stated that I was not familiar with. He kept asking the same questions just rewording them.
      They said they really liked me and thought I was a good fit at the face to face but then never called me back to say yes or no.
       
      Answer Question
    No Offer
    Negative Experience
    Average Interview
  2.  

    Program Manager Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    There were two phone interviews, one in person interview followed 2 months later after being asked to work with their process and they were very interested. Then we had a panel interview and IHG provided no feedback after that step.

    Interview Questions
    No Offer
  3.  

    Customer Care Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 daysinterviewed at InterContinental Hotels Group in January 2015.

    Interview Details

    Applied online and scheduled my interview. Went to IHG and had a personality test. After, I had a 1 on 1 interview with an HR rep. She asked about my background/previous job. She then gave me a skills test. Finished that and was told that I passed to get a 2nd interview. 2nd interview was a panel interview 2 on 1. Was asked to roleplay as a Customer Care Rep dealing with an angry caller. Was offered the job after passing that. I accepted and was told to wait for an e-mail to conduct the background check.

    Interview Questions
    • "Tell us about something that you've done that you're not proud of."   Answer Question
    Negotiation Details
    Not able to negotiate, it's a CSR job.
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Reservations Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at InterContinental Hotels Group in January 2015.

    Interview Details

    I applied online and a couple of days later got an email asking me to schedule an interview. I went to the office at the appointed hour and waited a couple minutes before I was sent to talk to a nice lady about why I was applying. After I was asked to take a couple test on a computer followed by a mock call situation test on a computer. After I talked to a second interviewer and after answering more questions mostly about past experience I was asked to take a call from him to reserve him a room and then I was offered the job.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Information Security Interview

    Anonymous Employee in Atlanta, GA
    Anonymous Employee in Atlanta, GA
    Application Details

    I applied through a recruiter. The process took 2+ weeksinterviewed at InterContinental Hotels Group in December 2014.

    Interview Details

    Went through a recruiter and spoke with one hiring manager who seemed to be having a busy day. He didn't seem to interested from the start and was only concerned with a couple of very specific quesitons/answers. He seemed a bit condescending on the interview.

    Interview Questions
    • This was a very specific question related to a certain type of experience with a tool that they use and I answered but I don't believe that it was the answer that the hiriing manager wanted specifically. He wasn't specific enough in his questioning and didn't account for what the total application could do so I don't think he understood.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  7. 1 person found this helpful  

    Director Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    I didn't enjoy the process. They brought several candidates who were competing for the same role on the same day, even having lunch together. that's ok for an internship position, not for a senior role. Pretty uncomfortable.

    Interview Questions
    • Questions were OK, but none of candidates got one on one time with the hiring manager. Interview with hiring manager included another candidate at the same time. Akward.   Answer Question
    No Offer
  8.  

    Guest Services Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 5 daysinterviewed at InterContinental Hotels Group.

    Interview Details

    Walk-In
    Gave the Assistant Manager my resume, and they happened to be hiring. I had previous experience as GSR at the Ramada. They liked I had experience, interview was mainly about previous experience (probably to see how quickly they could get me trained). Got a call next day and wanted to hire me. Training was for 2 weeks. One week check-outs, next, check-ins. Very simple and easy operating system. If you pay VERY closely to details and client information it should be a breeze to you.

    Interview Questions
    • Funniest work experience... had to stay professional about it but still show personally.   Answer Question
    Negotiation Details
    Most hotels now only pay $8.00/hr for front desk and you have a lot of responsibility, being manager on duty and always working by yourself, so you have to ask yourself is it really worth it.
    Accepted Offer
    Positive Experience
    Easy Interview
  9. 1 person found this helpful  

    Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university – interviewed at InterContinental Hotels Group.

    Interview Details

    Why are you interested in this Internship?
    What do you know about our organization?
    What is our mission statement?
    Why do you think you are qualified for this position?
    What do you know about the issues faced by our organization/constituents/members?
    Do you have any ideas on how to solve or address some of the issues our organization may face?
    What type of work environment do you prefer?
    What makes you unique from other candidates?
    What type of job-related skills have you developed that may help you in this internship?
    How would you assess your writing and communication skills?

    Interview Questions
    Accepted Offer
    Average Interview
  10. 1 person found this helpful  

    Business Development Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Meet with Human Resources
    typical questions:
    Tell me about yourself
    What do you know about the company?
    How do you think you could fit into our culture?
    What do you expect out of this internship?

    Interview Questions
    Accepted Offer
    Easy Interview
  11.  

    Sales Coordinator Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    The process will be done with the sales manager and director of sale ( Maybe even a sales coordinator if they have one at the time). On site in the hotel lobby. Dress professional and be early. They will try to make the process as fast as possible but the interview will be at least an hour.

    Interview Questions
    • The questions will be basic tell me about yourself questions. Make sure to smile, be bubbly, and present a plan of what you would like to do for the company.   Answer Question
    Reasons for Declining

    The pay rate was low

    Declined Offer
    Positive Experience
    Average Interview

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