InterContinental Hotels Group Interview Questions

Updated Oct 16, 2014
Updated Oct 16, 2014
106 Interview Reviews

Interview Experience

Interview Experience

72%
17%
10%

Getting an Interview

Getting an Interview

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14%

Interview Difficulty

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Average

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Cook Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Informal interview with kitchen manager pretty laid back. The testing that they require is the hard part not because the questions are hard but because they ask a lot of repetitive questions so it gets boring and that's where you make mistakes so watch that.

    Interview Questions
    Negotiation Details
    No
    Accepted Offer
  2.  

    Reservation Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at InterContinental Hotels Group.

    Interview Details

    Initial assessment to determine familiarity with computers/ call center environment, as well as a personality assessment of sorts. Afterwards there is an interview with a team manager, and a role play for a call. The questions are fairly straight forward, relating to sales and communications. There is a background check after you have been offered the position.

    Interview Questions
    • Tell me about a time when someone tried your patience. What did you do?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Brand Communications Manager Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied online – interviewed at InterContinental Hotels Group.

    Interview Details

    Applied for position about 3-4 months before being contacted by an HR representative via e-mail for a phone interview with the hiring manager. Phone interview took place several days later and took about an hour. Was provided a detailed overview of the company, an explanation of the role and a reminder of the pay. Was asked a number of behavioral interview-style questions and then offered the opportunity to ask questions, too. Was told my answers would be "scored," and I would move on to phase II if I "passed." I made it to phase II, which was an e-mailed assessment, consisting of real-life work scenarios and projects; I had to propose strategies, tactics and solutions and make recommendations. My 16-page detailed document did not "score" high enough to move on to phase III. Details were not provided on what was not satisfactory.

    Interview Questions
    • Which words would others use to describe you when you're at your worst?   Answer Question
    No Offer
    Neutral Experience
    Average Interview
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  5.  

    Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took a weekinterviewed at InterContinental Hotels Group.

    Interview Details

    Brought into the office for a panel interview. Very informal and upfront. Positive experience.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Banquet Server Interview

    Anonymous Interview Candidate in San Juan, PR
    Anonymous Interview Candidate in San Juan, PR
    Application Details

    I applied through a staffing agency – interviewed at InterContinental Hotels Group.

    Interview Details

    They used a Temporary Agency and after take severa; test. about 4 and approve I start to work and then without reason they told me they no they no wanted to me working there any more. But they no have excuses they said that I work slow, when I have enough experience more than ten years and I finish before than others and bring a good service to the customers. Also I have 5 awards for the good service from other recognized Hotel.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  7.  

    Brand Service Consultant Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied online. The process took 3 daysinterviewed at InterContinental Hotels Group in September 2013.

    Interview Details

    Applied for a position with IHG Atlanta. This position was for a consultant for the region in which I live. The consultant has 50 plus hotels that they work with the hotel regarding performance issues. Applied for the position online and received a response via email on a Saturday which stated that I would need to reply by noon on Sunday in order to be considered. On Monday, there was a 15 minute telephone interview. After the 15 minute interview then you are asked to answer questions in written form. The questions are vague and the information given may not be something you would know unless you already work for the company.

    Interview Questions
    • The two questions consisted of one concerning how would you come to an agreement and the second was how would one schedule their daily work and travel. As an HR professional and one that has been in business for many years they are really no brainers.   View Answer
    No Offer
    Negative Experience
    Difficult Interview
  8.  

    DOS Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2+ monthsinterviewed at InterContinental Hotels Group.

    Interview Details

    The interview process was long. First was HR, then if you passed you went onto department manager, then if you passed you went onto who would be your immediate manager. Then HR called you back to either offer the position or tell you, you were not hired

    Interview Questions
    • They asked you to describe a lot of hotel terms in great detail. I found the wanted it described in their terms not in your own words.   Answer Question
    Negotiation Details
    It was pretty easy. They offered what I expected.
    Accepted Offer
    Positive Experience
    Difficult Interview
  9.  

    Quality Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at InterContinental Hotels Group in June 2013.

    Interview Details

    5 part process; Screening, talk with consultant in role, webcam interview, case study, final interview

    No Offer
    Positive Experience
    Average Interview
  10.  

    Catering Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at InterContinental Hotels Group.

    Interview Details

    Informal interview, hiring manager never responded to follow up emails or phone calls, when promised interviewee that he would.

    Interview Questions
    No Offer
  11.  

    Reservations Sales Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at InterContinental Hotels Group.

    Interview Details

    Very Clear Process.

    Interview Questions
    • Profile tests were difficult because they seemed backwards. There was a clear purpose, but it was unusual.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

See What InterContinental Hotels Group Employees Are Saying

 Former Team Manager in Salt Lake City, UT

Pros: “Lots if training, plenty of feedback and supportive management team.” Full Review

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