Glassdoor is your free inside look at Interactive Intelligence interview questions and advice. All 27 interview reviews posted anonymously by Interactive Intelligence employees and interview candidates.
Accepted Offer – Interviewed in Indianapolis, IN Jan 2012 – Reviewed Oct 8, 2012
Interview Details –
Contacted by an internal recruiter almost as soon as I posted my resume on a job board. The recruiter was extremely courteous and responsive, but the time lapse between the first call and the ultimate offer was very long (around a month).
Interview process involved a phone screen, an online knowledge and skills tests, and I was ultimately flown up to Indy for a day of in-person interviews.
Issues with the hiring process:
- HR was apparently limited to flying me up to Indy and back the same day; under the circumstances, this ended up meaning I had to endure a day of interviews on about 2 hours of sleep. Not cool!
- I was initially told that I'd be extended an offer on the terms I'd requested. A few hours after being told this, I received a follow-up call saying that they couldn't do that after all, and asking if I'd accept a reduced salary. These inconsistencies gave a rather poor impression.
- While in Indy, the HR consultant that worked with me that day provided me with a lot of partially-correct or completely incorrect information regarding benefits and the like. Some of this information was taken into consideration when I decided to accept the offer. I wasn't very happy when I found out the information was not accurate.
All in all, great company to work for, but they really need to work on their recruiting/onboarding process. It's negative enough that it might scare away candidates from a position that might turn out to be their dream job!
Interview Question – I was asked a "brain teaser" involving displacement of a person floating in a boat inside of a beaker of water and how much the water level would rise compared to if the boat was sunk, or something of the sort. Got the answer right (it involved the density of the object floating in the beaker and displacement), but certainly didn't expect the question. Answer Question
Negotiation Details – As previously stated, they first indicated that they would extend me an offer for the compensation I initially requested, but later changed their minds and asked me to lower the bar. I'd padded that amount a little, and could afford a bit of give - but I would have been much happier if they'd stated that up front.
Accepted Offer – Interviewed in Indianapolis, IN Jan 2008 – Reviewed Jun 4, 2012
Interview Details – Originally met the department director at a school job fair, attended an information session, and left my resume. Received a call with a couple basic questions and a request to come on site to interview. The interview consisted of 6 1:1 30 minute interviews with technical staff, managers, and the director.
Negotiation Details – Not much negotiable as a new college graduate; the starting pay and benefits were pretty standardized.
Accepted Offer – Interviewed in Indianapolis, IN Nov 2011 – Reviewed Apr 4, 2012
Interview Details – After submitting my resume for review, I was contacted by the Manager for a phone screen. It went well, so a second phone screen was scheduled. That went well, so they flew me to their home office for a face to face panel interview. It began with a tour of the (absolutely beautiful) facility and an overview of the Company's benefits. I then had a panel interview with at least two employees at a time. At one point their were four interviewing me. The process was about four hours. The people here are great, very team oriented with autonomy, with no dress code! Our benefits are one of a kind....this is a great place to work. As Technical Corporate Recruiter, I am the only CIR!
Interview Question – Ways to source candidates without using job boards. View Answer
Negotiation Details – Very forthright...expectations were known and received!
Declined Offer – Interviewed in Indianapolis, IN Mar 2012 – Reviewed Mar 29, 2012
Interview Details –
The hiring manager contacted me after I gave my resume to college recruiter in the school career fair. During the career fair, the company was one of the most popular companies that students wanted to turn resume in (after Facebook, Google, Amazon, Linkedin). In first phone call, I was given opportunity to talk about resume, and some basic questions. It seems like the company is growing fast and looking for a lot of bright smart engineers.
After the phone interview, they invited me to the Indianapolis for the on-site interview. They first gave me a tour, which showed various part of the building. The work environment seems to be excellent. They provide an office for each developer (this is the big plus). Also, they have google-like perks and places to exercise and take a rest inside of the building. As a matter of fact, they seems to own 2~3 buildings. It is really one of the best places to work in Indiana. Also their benefits and perks are very competitive against other companies.
After the tour, I did some on-site interview with team leads. It was fun and they gave me interesting questions to solve. After the interview, they gave me a call for the verbal offer next day.
The offer was competitive considering the company is in Indianapolis which has low cost of living.
I was almost gonna accept the offer but waited for a while because it was quite early in the job searching process.
Unfortunately, I did not accept the offer due to location reason. However, it was really pleasure experience to go through interview process with them. Everyone that I have met from career fair, recruiter, and lead developers were nice and kind.
Interview Question – Question related to my position. Answer Question
Reason for Declining – Changed my mind to work in the different area than the midwest.
No Offer – Interviewed in Indianapolis, IN Jan 2012 – Reviewed Mar 23, 2012
Interview Details –
From initial contact through the end, the HR people were very helpful and professional. The process consisted of two phone interviews, a tour of their facilities, a group/panel where the applicants were able to ask questions of employees, a brief meeting with a VP, and a series of 1:1 interviews with employees holding various levels in the hierarchy of the applied for position. Everything except the phone interviews happened on one day. The overall time was likely only due to the holidays at that time of year. The interviewers asked questions ranging from "explain TCP/IP" to scenario based questions to judge your thinking process.
From start to almost finish, I have no complaints. Why I felt this company would do me the courtesy of giving a more detailed rejection, when few if any companies do, I don't know. Probably because that is the level of assistance their HR had shown me prior to rejection. What happened in this case was, HR sent a system generated rejection response to my email and then cut off communications. I sent a thank you and polite request for additional information, but received no response. If rejecting someone because you no longer have a position available for them to fill, it would be helpful to know we did nothing wrong in the interviews or maybe one or two pointers on how we could improve. If we did do or say something wrong at some point, knowing this will allow us to correct it for the next potential employer. The interview process was detailed enough that this should not be a difficult prospect, and it would go that extra mile to demonstrate that, even though you chose not to hire someone, you still respect them enough to help them improve before continuing their job search.
Interview Question – A client's web browser's homepage automatically resets, whenever they open it, to an unknown website. The client's IT has tried to change the homepage back to normal. What would you do to resolve the problem? Answer Question
Accepted Offer – Interviewed in Indianapolis, IN Feb 2011 – Reviewed Jun 28, 2011
Interview Details – Emails between recruiting team and my referral. Then had around a 4 hour interview with 5 different people. Mostly general technology questions and personality/customer service questions. They give NO feedback on your answers and are told to do so. This is intimidating. Work culture is very lax.
Interview Question – There are two devices trying to video chat across a WAN. You have a communications server on one end of the LAN. Their reception isn't good. What's wrong View Answer
Negotiation Details – I was told not to even attempt to counter offer because they have so many applicants willing to take less.
No Offer – Interviewed in Irvine, CA Apr 2010 – Reviewed May 12, 2010
Interview Details – I had an interview with this company for 3 hours. it was a total of 4 interviewers 1:1. 2 Personality interviews and 2 technical interviews. Over all it was a pleasant experience. They ask you questions about your personality and require you to tell a anecdote about a time in which you exhibited a certain characteristic. The technical interview questions are very relevant to the position I was interviewing for. They were also quite tricky. Be sure to know your material. Very pleasant interview experience with very pleasant people!
Interview Question – Our company requires that a person does X, can you think of a time in which you exhibited quality X in your previous job or class? Answer Question
No Offer – Interviewed in Indianapolis, IN May 2009 – Reviewed Feb 1, 2010
Interview Details – A ridiculously hard experience overall. Three straight hours of interviews including all areas of the department, each 30 minutes long. What was upsetting was the fact that I had the skills necessary given in the job application, but the interview covered MANY more skills and subjects not mentioned in the job description. I feel like I was turned down on those subjects, not the ones actually shown in the job description. Also, even though the HR folks said they "Pride" themselves on calling applicants soon after interviews, no matter the outcome, I was never given an answer. I had to badger HR just to get a "no thanks" response after a week.
Interview Question – Name and explain several different phone and network systems terms. View Answer
Accepted Offer – Interviewed in Indianapolis, IN Mar 2008 – Reviewed Mar 19, 2009
Interview Details – Communications from the outset were very strong. I never had any questions about what was to happen or when. Their HR department was very thorough in ensuring I had all the materials and information that I needed. Once on site, initial perceptions of the company were professional, but laid back. In fact, I had not seen a company that allowed their employees such inner-office freedoms. The overall interview process was very thorough, but not terribly intense. Some basic technical and personality based items were covered that anyone could expect at an interview of this nature. People were very friendly and eager to answer questions.
Accepted Offer – Interviewed in Jun 2012 – Reviewed Jun 14, 2012
Interview Details – It was a great experience. Clearly they were more interested in finding out if I was a fit than regurgitating my resume. They invested in me by flying me to their headquarters and also allowed me to attend and be a part of their annual conference.
Negotiation Details – The gave me a great offer upfront, however we did negotiate a litte. Advice: Ask for what you want upfront.
Interactive Intelligence Group, Inc. (NASDAQ: ININ) designs complete solutions for contact center automation, unified communications, as well as business process automation software and services. Founded in 1994 and… — Full Overview
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