I simply said I'd apologize and relate to them. Put myself in their shoes and show them i'm on their side and their problem will be fixed before they leave our store.

Helpful Answer?

Yes | No

Inappropriate?

To comment on this question, Sign In with Facebook or Sign Up

You might also be interested in: Interview Questions, Sales Associate/Cashier Interview Questions, Kohl's Interview

Kohl's Overview (KSS)

Edit

Website www.kohlscorporation.com

HQ Menomonee Falls, WI

Industry

Department Stores

Size

140K+ Employees, $18B+ Revenue

Competitors

Target, J. C. Penney

Interviews by Company

Salaries by Company

Tags are like keywords that help categorize interview questions that have something in common.

About Us | Feedback | Help

Glassdoor ® is a registered trademark of Glassdoor, Inc.

Overview

Salaries

Reviews

Interviews

Photos

Jobs

Connections

285 Interview Reviews |

Interview Question for Sales Associate/Cashier at Kohl's:

Irate customer comes in due to (insert a few things they could have come in upset about)...what do you do?

Answers & Comments (1)

Flag this {0} as inappropriate

Thank you!

Oops!