Getting an Interview
Getting an Interview
Interviews for Top Jobs at Iron Mountain Inc
- Account Manager (9)
- Sales Representative (8)
- Operations Supervisor (5)
- Inside Sales (4)
- Business Development Executive (4)
- Customer Service Associate (3)
- Financial Analyst (3)
- Sales Operations Intern (2)
- Senior Systems Engineer (2)
- Customer Service Representative (2)
- Software Engineer (2)
- Engineer (2)
- Enterprise Account Manager (2)
- Engineering (1)
- Consultant (1)
- N/A (1)
- Transportation Coordinator (1)
- Director of Product Management (1)
- Technical Writer (1)
- Courier (1)
- Expense Analyst (1)
- Human Resources (1)
- Document Review (1)
- Fulfillment Specialist (1)
- Director (1)
- Plant Manager (1)
- Software Developer (1)
- IT Staff (1)
- Contracts Manager (1)
- Associate Manager (1)
Customer Service Associate Interview
I applied through a staffing agency. The process took 2 weeks – interviewed at Iron Mountain Inc.
I was hired on through Randstad, an employment agency. I went through two interviews, one with the Temp-to-Hire agency, and then again with Iron Mountain. Standard "S.T.A.R." type interview with Iron Mountain.
- None of the questions were particularly difficult, except for the usual "Tell me about any weaknesses you may have," or "What do you consider your poorest trait," type of thing. The interview was crisp, cool, and professional. Answer Question
There was no negotiation. They offered US$12.50/hr, and that was that. Raises came in increments of one to three percent, and only once per year. The only way to make significantly more is to move up from the call center floor.
Other Interview Reviews for Iron Mountain Inc
Customer Service Associate InterviewNo OfferNeutral ExperienceAverage Interview
I applied online. The process took a week – interviewed at Iron Mountain Inc (Collegeville, PA) in January 2012.
The interview process consisted of two steps:
1) Phone Interview
2) In Person Interview
The Phone Interview took about ten minutes. It only consisted of a few questions like "Tell me about yourself" and "What are you doing now?" At the end of the Phone Interview, I was asked to come in for an In Person Interview.
The In Person Interview was much more in depth. The interview took place in a tiny room with motivational posters on the wall. There were two Iron Mountain Supervisors that spent about 45 minutes asking questions from a prepared packet. Most of the questions were all standard Behaviour Event Interview questions.
- "Describe a time when you had limited time to complete a task and other conflicting priorities. How did you handle it?" Answer Question
- "Can you explain a time when you had a conflict with a coworker and what you did to resolve the conflict." Answer Question
- "Tell us about a time when you took a project from beginning to completion." Answer Question
- "Describe a time when you had to follow through on a task over an extended period of time". Answer Question
Customer Service Associate InterviewAccepted OfferPositive ExperienceAverage Interview
The process took a week – interviewed at Iron Mountain Inc in April 2010.
A phone interview that led to a 1:1 interview a week later. Was hinted that I had the job but she couldn't make the official offer without talking to the rest of the HR team. 2 days later, got the offer and was told to stay by the phone to hear from the HR manager. Got the call and was told to get a background check (they send you a link with the company's website) and also scheduled a drug screen test that had to be done within a few days. At the end of it, I ended up getting a offer from an other company closer to home so had to turn down the offer at Iron mountain for practical reasons.
I thought it was a good offer for the position.