Iron Mountain Inc Interview Questions

Updated Apr 3, 2015
Updated Apr 3, 2015
98 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Financial Analyst Interview

    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3 daysinterviewed at Iron Mountain Inc (Cerritos, CA) in March 2015.

    Interview

    It was fairly fast. I applied and received phone screen in two days and scheduled an interview appointment for 3 days later. So from application to interview stage took only a week. The interview was with two people. Direct supervisor and territory supervisor. It lasted approximately 2 hours with one hour of question and answer and one hour of technical training.
    I heard back pretty soon as well.

    Interview Questions

  2.  

    Customer Service Associate Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 2 weeksinterviewed at Iron Mountain Inc.

    Interview

    I was hired on through Randstad, an employment agency. I went through two interviews, one with the Temp-to-Hire agency, and then again with Iron Mountain. Standard "S.T.A.R." type interview with Iron Mountain.

    Interview Questions

    • None of the questions were particularly difficult, except for the usual "Tell me about any weaknesses you may have," or "What do you consider your poorest trait," type of thing. The interview was crisp, cool, and professional.   Answer Question

    Negotiation

    There was no negotiation. They offered US$12.50/hr, and that was that. Raises came in increments of one to three percent, and only once per year. The only way to make significantly more is to move up from the call center floor.

  3.  

    Account Manager Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ monthsinterviewed at Iron Mountain Inc.

    Interview

    Phone interview, then an interview with the team I'd be working with, then an interview with the HR Dept. As long as you prepare, it's not too difficult. Everyone was really nice until I made it to HR. The person who interviewed me at that time was very stand-offish and cold.

    Negotiation

    You should negotiate but I was desperate so I didn't. The annual raises are very small.

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  5.  

    Operations Supervisor Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Iron Mountain Inc.

    Interview

    Hiring process are as follows, I interviewed with 3 departments (Transportation, Records Center, Data Backup and Recovery). Questions were basic and simple.

    1 phone interview
    3 panel interviews
    Background Check
    Offer

    Interview Questions

    Negotiation

    n/a

  6.  

    Customer Response Representative Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at Iron Mountain Inc.

    Interview

    The background checks done on new hires are very extensive. They asked for copies of my W-2's from quite a few years back. I'm not sure what the purpose of that was. But otherwise the interview process was great. It seems as though they have the supervisors on the department you would be working in conducting the interviews which is a nice change from dealing with someone directly from HR.

    Interview Questions

    • If I brought 10 of your friends and past/current co-workers into the room with us now and asked each of them what you could work, what would be a common theme among them? I found this to be an excellent way to phrase the typical, "What are your weaknesses?"   1 Answer
  7.  

    Financial Analyst Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 2 weeksinterviewed at Iron Mountain Inc in September 2014.

    Interview

    I got a call from a staffing company. The next day I was on site for the interview. The hiring manager was nice. The first part of the interview was behavioral. The second part was technical. I was given Excel exercises. As I made it to the next round I got another behavioral test called Compatibility Index.

    Negotiation

    The negotiation was done through the staffing agency.

  8.  

    Technical Writer Interview

    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 4 weeksinterviewed at Iron Mountain Inc in September 2014.

    Interview

    The person who contacted me first by phone was very excited about my background and qualifications and wanted me to phone interview with one of their vice presidents. That went well, but their professionalism went downhill from there. I was told twice via e-mail that I would be contacted to discuss moving forward in the interviewing process, then nothing. The interviewer just dropped off the face of the earth.

    Interview Questions

    • Interview questions were pretty standard and very specific to the role. There were no surprise or trick questions.   Answer Question
  9. Helpful (2)  

    Courier Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 3 weeksinterviewed at Iron Mountain Inc.

    Interview

    The process can be slightly tedious. You have to list a lot of information and they do a thorough background check, due to the fact your are constantly around confidential information. You go through an interview with to people usually on the same day. Then if you get hired you are offered and acceptance letter and start right away. The acceptance process because of the background check can take a few weeks.

    Interview Questions

  10. Helpful (3)  

    Territory Finance Manager Interview

    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter – interviewed at Iron Mountain Inc (Addison, IL) in May 2014.

    Interview

    I initially had a phone interview with Field Recruiting for Iron Mountain's North American Operations. The phone interview went well and it led to a face to face interview with 4 people from the Iron Mountain. I interviewed with the four people, two at a time in a conference room. The interviews went well and I was complemented on being prepared. The people I met were open, friendly (during our meeting) and I sent each of the interviewers a follow up email to thank them for the opportunity to talk with them about the position. I also reaffirmed my interest. I received one response thanking me for the preparation and interview and saying I would be notified of their decision. I believe 4 people were being interviewed that day. That's where the professionalism stopped. I did not hear anything back from any of the five people who interviewed for Iron Mountain. I followed up again in a week to ten days via email. No Response (from anyone)! I followed up again , this time with a phone call and left a message. No Response. I followed up again with no response.
    My conclusion. They are either too busy to be professional or aren't professionals. Unfortunately it left me with a bad feeling about Iron Mountain's lack of professionalism.

    Interview Questions

    • Asked to provide examples of profitability analysis & improvements you've done in past experiences.   Answer Question
  11.  

    Sales Executive Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Iron Mountain Inc (Atlanta, GA).

    Interview

    Interview process involved meeting initially with the hiring director followed by interviews with the operations team. Was giving the PI test.

    Interview Questions

    • UNexpected question: How do you feel when people don't believe you?   Answer Question

    Negotiation

    Very professional

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